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Forum Index » IP Office Contact Center Web Services Collection (WSC) (Read-Only Archive June 2021) » Unable to add UserRights and UserRightsTimerProfile on creating User using IPOffice Management API   XML
 
Author Message
Biswaranjan.Nayak



Joined: 04/08/2016 06:27:31
Messages: 8
Offline

Dear Team,

We are not able to set the following options while creating a new user by using IPOffice Management API 11.0
1) UserRights
2) UserRightsTimeProfile

We are getting 200(OK) as response, but usually it should return GUID of newly created user. Without these option, users are creating successfully.

We are creating UserRightsTimeProfile manually from IPOffice manager, and trying to apply it while creating new user. For UserRights we are simply keeping it to 'Agent' (predefined) rights.

FYR, here is some sample request body

<?xml version="1.0" encoding="UTF-8"?>
<data>
<ws_object>
<User>
<AssignedPackage>4</AssignedPackage>
<Extension>7778</Extension>
<FlareEnabled>true</FlareEnabled>
<FullName>Biswara</FullName>
<LoginCode>123456</LoginCode>
<MobilityFeatures>false</MobilityFeatures>
<Name>BRNayaks</Name>
<Password>avaya@123</Password>
<Receptionist>false</Receptionist>
<RemoteWorker>false</RemoteWorker>
<TwinningType>0</TwinningType>
<UMSWebServices>true</UMSWebServices>
<VoicemailCode>1956</VoicemailCode>
<VoicemailOn>true</VoicemailOn>
<WebCollaboration>false</WebCollaboration>
<XDirectory>false</XDirectory>
<UserRights>Agent</UserRights>
<UserRightsTimeProfile>ShiftA</UserRightsTimeProfile>
</User>
</ws_object>
</data>
yossyseptiandy



Joined: 27/12/2016 03:01:26
Messages: 14
Offline

same issues here

unable to change UserRight



any help is appreciated
 
 
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