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Author Message
27/11/2019 00:44:16
Subject: Transfer CALL ID interchanged
#1
SivaramaKrishananPratheep
Joined: Feb 9, 2012
Messages: 30
Offline
Hi,

In Transfer event for few calls primary old call id comes as the call id belongs to consultation call leg and secondary new call id comes as the primary call id .
AES and CM versions are 6.1.1 and 6.0 respectively. Is this behavior normal ? normally primary old call id comes as the primary call id and secondary call id comes as the consultation call. We have some logic problem due to this behaviour. Is there any notes on Avaya to solve this?
PM
27/11/2019 02:49:48
Subject: Transfer CALL ID interchanged
#2
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
Online
Handling call IDs during transfers and conferences can be tricky. You may find the following FAQ helpful:

https://www.devconnectprogram.com/site/global/products_resources/avaya_aura_application_enablement_services/support/faq/index.gsp#1260

Martin
PM
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