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marc-halbruegge
Joined: Sep 24, 2019
Messages: 5
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Hello,

I want to get a notification whenever an agent accepts and ends a call using his or her softphone. Does it provide the "named pipe" external app API? Or do I have to revert to TSAPI?

Thanks for your support!

Best,
Marc
ware16.avaya.com
Joined: Sep 23, 2019
Messages: 80
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Hi Marc,

You can find the External Application API documentation here: https://www.devconnectprogram.com/fileMedia/download/62fd3a42-1659-4a55-8d44-971da6bb3c83

Thanks,
Avaya DevConnect Team
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