Hi

We spotted an issue related to call log service in the final CSDK which we received. It seems like a small issue so we hope it resolves quickly.

When a user starts a new call, not matter it is a voice only or video call, if receiver does not answer the call, call log service registers the outgoing call as video call. This may cause some problems in certain cases. So you may examine application log to find the cause easier.

The Scenario: User starts a voice only call (Search for Call[1] to find easier) and ends before receiver answers. Then user starts a video call (Search for Call[2]) and ends it again before receiver answers. When we compare call log service reports, we see that both calls were registered as “eCALL_LOG_SOURCE_TYPE_VIDEO” (Highlighted Red). We highlighted some details in the log record. I hope it helps.

We also included a screenshot which displays two missed calls. As you can see they are both recorded as video calls.

Thanks in advance.

Thanks for posting your query!

This seems to be issue on CSDK. I will raise CSDK JIRA for this issue and let you know CSDK release this issue would get fixed.

Thanks,
Avaya Devconnect Team