Dears,
I am using OD 7.2.2/EPMS 7.2.2, Avaya Linux, JDK 1.8, IBMWAS 8.5.
And POM data connector in eclipse plugins version is
com.avaya.sce.pdc.pim.ui_3.0.3.007. Please check if there is any new version in PDC plugins.
Also while updating completion code to POM servicee from IVR application using Update Disposition node(Update completion Code).
But getting below exception while running. Please advice.
Exception[u]
9/01/2020 11:07:15:678 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : Getting Variables from Session
09/01/2020 11:07:15:679 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : getVariableValue(pomInfo, PrimaryPomServer): 10.0.11.89
09/01/2020 11:07:15:679 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : getVariableValue(pomInfo, SecondaryPomServer): 10.0.11.88
09/01/2020 11:07:15:680 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : getVariableValue(pomInfo, ContactID): 9jan20204
09/01/2020 11:07:15:680 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : getVariableValue(pomInfo, JobID): 257
09/01/2020 11:07:15:680 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : getVariableValue(pomInfo, ContactGroupName): testPOM
09/01/2020 11:07:15:680 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : getVariableValue(pomInfo, SessionID): 745
09/01/2020 11:07:15:680 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : getVariableValue(pomInfo, CompletionCode): Call_Answered
09/01/2020 11:07:15:680 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : got Contxt param from web.xml: Primary Pom Server [10.0.11.89], Secondary Pom Server [10.0.11.88]
09/01/2020 11:07:15:680 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : WebService Adapter already exist
09/01/2020 11:07:15:680 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : end - initializeCommandInvoker
09/01/2020 11:07:15:680 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : Updating Session ID: 745 Completion Code: not satisfied
09/01/2020 11:07:15:681 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : Start - UpdateCompletionCode - Client. Time is 09 Jan 20 11:07:15:680
09/01/2020 11:07:17:334 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : Primary server failed. Using failover... (Reason: Transport error: 401 Error: 401)
09/01/2020 11:07:17:335 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : Endpoint URL: https://10.0.11.88/axis2/services/VP_POMAgentAPIService
09/01/2020 11:07:17:533 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : Secondary server failed. (Reason: Transport error: 401 Error: 401)
09/01/2020 11:07:17:533 DEBUG - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : Failed to connect both Primary as wel as secondary server.
09/01/2020 11:07:17:533 ERROR - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : Error While Updating Completion Code: Failed to connect both Primary as wel as secondary server. with ret code: -5
09/01/2020 11:07:17:533 INFO - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : Completed IPluggableExecutable com.avaya.sce.pdc.pim.ui.DataConnector
09/01/2020 11:07:17:537 INFO - hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM_2 : Using SCESession hg4mmJawvZuqCAuUhoYlxOc:/GreeterPOMSurveyIVR_PATH_VM
