Author Message
NilasheeLiyanapathirana2
Joined: May 24, 2012
Messages: 93
Offline
EP : 7.2.3
OD: 7.2.0
Tomcat: 8.5.15
Java: 1.8

Can someone help me with identifying the reason for the following error? This is a new build and appserver resides in AAEP. We are seen the following alarm on EPM
Runtime License Error :com.avaya.weblm.LicenseException: Product not found


and the following on app trace.log
: Using license check timeout :0
: Runtime :false
: IC :false
: CTI :false
: Remaining grace period 91301946
: License is bad, allowing grace period
: License refresh timer started
: MessageType is speech


Thanks in advance
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Are you sure you have the licenses to run OD?
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