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Author Message
21/01/2020 18:17:21
Subject: DTMF signals are not sent from K175 after software update
#1
Yuta
Joined: Jan 2, 2020
Messages: 1
Offline
I updated the software version of K175 (Avaya vantage) from 2.0.0.0.0411 to 2.2.0.0.0015. Then the numeric matrix keypad was broken like the attached image. In addition, I cannot send DTMF signals pressing buttons 1 and 2. Do you have any ideas to fix this issue?
  • [Thumb - K157_R220_TOP.jpg]
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12/05/2020 10:18:27
Subject: Re:DTMF signals are not sent from K175 after software update
#2
VantageTechnical
Joined: Jun 27, 2017
Messages: 3
Offline
Hi,

Sorry for the late response.
it looks like you changed language.
Which language are you using?

Can you try and updated the FW and application to the latest 2.2SP3 (2.2.0.3) from the Avaya support site?

Thanks
Yuval
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