Is there any way to identify further what the error below means ? and what could be causing it.
We have an integration with Genesys for Routing calls.
I have looked at the TSAPI reference guide can't find something related.
Any help would be appreciate it.
12:53:10 ERROR:CRITICAL:TSAPI:TSERVER:ClientHandler.cpp/433 11 PROCESS PKT[0]: Received message from 10.248.xx.xx is too large, rcv_count -1711079442 bytes 900 message class 25974 message type 29554
12:53:12 ERROR:CRITICAL:TSAPI:TSERVER:ClientHandler.cpp/433 11 PROCESS PKT[0]: Received message from 10.248.xx.xx is too large, rcv_count -1711079442 bytes 900 message class 25974 message type 29554
12:53:15 ERROR:CRITICAL:TSAPI:TSERVER:ClientHandler.cpp/433 11 PROCESS PKT[0]: Received message from 10.248.xx.xx is too large, rcv_count -1711079442 bytes 900 message class 25974 message type 29554
12:53:17 ERROR:CRITICAL:TSAPI:TSERVER:ClientHandler.cpp/433 11 PROCESS PKT[0]: Received message from 10.248.xx.xx is too large, rcv_count -1711079442 bytes 900 message class 25974 message type 29554
12:53:19 ERROR:CRITICAL:TSAPI:TSERVER:ClientHandler.cpp/433 11 PROCESS PKT[0]: Received message from 10.248.xx.xx is too large, rcv_count -1711079442 bytes 900 message class 25974 message type 29554
12:53:21 ERROR:CRITICAL:TSAPI:TSERVER:ClientHandler.cpp/433 11 PROCESS PKT[0]: Received message from 10.248.xx.xx is too large, rcv_count -1711079442 bytes 900 message class 25974 message type 29554
12:53:23 ERROR:CRITICAL:TSAPI:TSERVER:ClientHandler.cpp/433 11 PROCESS PKT[0]: Received message from 10.248.xx.xx is too large, rcv_count -1711079442 bytes 900 message class 25974 message type 29554
12:53:25 ERROR:CRITICAL:TSAPI:TSERVER:ClientHandler.cpp/433 11 PROCESS PKT[0]: Received message from 10.248.xx.xx is too large, rcv_count -1711079442 bytes 900 message class 25974 message type 29554
12:53:27 ERROR:CRITICAL:TSAPI:TSERVER:ClientHandler.cpp/433 11 PROCESS PKT[0]: Received message from 10.248.xx.xx is too large, rcv_count -1711079442 bytes 900 message class 25974 message type 29554
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