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Author Message
06/02/2020 01:31:02
Subject: CAV not accessible from CCXML invoke vxml dialog
#1
pavan.irukuvajula.team.telstra.com
Joined: Feb 6, 2020
Messages: 4
Offline
Hi Team,

I have CCXML application which makes outbound call and after call connected invoke a VXML dialog. This VXML dialog is a VXML application configured in EP which has some CAV(s). My application is not considering CAV's instead taking the default values.

Please throw some light how I can access Configurable variables in this scenario.

Thanks
Pavan
PM
06/02/2020 04:32:14
Subject: Re:CAV not accessible from CCXML invoke vxml dialog
#2
massimo__croci
Joined: Jan 31, 2020
Messages: 518
Offline
Hi Pavan, I found an old thread here it could be useful.

It's for OD 6.0 and EP 6.0 so I'm not sure if it fits your scenario. Anyway it contains some interesting tips and some workaround, please take a look:

https://www.devconnectprogram.com/forums/posts/list/2598.page


Additionally, what release of EP and OD are you using ?

Have a nice day.
PM
06/02/2020 12:01:30
Subject: Re:CAV not accessible from CCXML invoke vxml dialog
#3
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Since you are invoking the vxml app within CCXML, you can not use CAV. As you know, CAV can only be administered through EPM. Thus it is only for vxml app invoked by EPM directly.
PM
10/02/2020 00:41:02
Subject: Re:CAV not accessible from CCXML invoke vxml dialog
#4
pavan.irukuvajula.team.telstra.com
Joined: Feb 6, 2020
Messages: 4
Offline
Thanks for your reply.
PM
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