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TCSLtd
Joined: Sep 11, 2019
Messages: 69
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Hi

For one of the calls on DefaultDialogflow App, I saw on MPP logs,"page attempted to load a grammar, but no ASR resources are available"
and hence error.noresource.asr event was thrown. I want to know what ASR resource was not available that it was looking for?


@2020-02-05 12:31:41,315||FINE|VB|71350|Session=MT001XSLMPP02-2020036173141-7|successfully sent message VXML_REC_LOAD_GRAMMAR|MT001XSLMPP02####
@2020-02-05 12:31:41,315||FINE|VB|71350|Session=MT001XSLMPP02-2020036173141-7|waiting for VXML_REC_GRAMMAR_LOADED|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINE|VB|71350|Session=MT001XSLMPP02-2020036173141-7|received the expected VXML_REC_GRAMMAR_LOADED|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINE|VB|71350|Session=MT001XSLMPP02-2020036173141-7|page attempted to load a grammar, but no ASR resources are available|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINER|CommonVXI.Rec|16655|Session=MT001XSLMPP02-2020036173141-7|osbrec.cpp:896:AVBrecLoadGrammarFromURI() - Platform call IChannel::CreateGrammarFromString() returned: CHANNEL_RESULT_NO_ASR_RESOURCE|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINER|CommonVXI.Rec|16655|Session=MT001XSLMPP02-2020036173141-7|osbrec.cpp:918:AVBrecLoadGrammarFromURI() - Platfrom returned an error and grammar pointer is NULL|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINE|CommonVXI.Rec|16655|Session=MT001XSLMPP02-2020036173141-7|osbrec.cpp:941:AVBrecLoadGrammarFromURI() - Failed to create an ASR grammar from URL|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINE|VB|16655|Session=MT001XSLMPP02-2020036173141-7|an error was encountered running this application|MT001XSLMPP02####?
@2020-02-05 12:31:41,315|PAVB_06003|ERROR|VB|16655|Session=MT001XSLMPP02-2020036173141-7|Failed to create grammar from URI



Thanks
Navneet Kaur
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Can you find out in the log which page or URI it is loading?
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
I can see on MPP logs the welcome grammar. After that this error came.

It tried to load the welcome grammar but no ASR resources are available. What ASR resources it looks for?
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