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Forum Index » Avaya Aura Orchestration Designer » error.noresource.asr event   XML
 
Author Message
TCSLtd



Joined: 11/09/2019 02:35:48
Messages: 69
Offline

Hi

For one of the calls on DefaultDialogflow App, I saw on MPP logs,"page attempted to load a grammar, but no ASR resources are available"
and hence error.noresource.asr event was thrown. I want to know what ASR resource was not available that it was looking for?


@2020-02-05 12:31:41,315||FINE|VB|71350|Session=MT001XSLMPP02-2020036173141-7|successfully sent message VXML_REC_LOAD_GRAMMAR|MT001XSLMPP02####
@2020-02-05 12:31:41,315||FINE|VB|71350|Session=MT001XSLMPP02-2020036173141-7|waiting for VXML_REC_GRAMMAR_LOADED|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINE|VB|71350|Session=MT001XSLMPP02-2020036173141-7|received the expected VXML_REC_GRAMMAR_LOADED|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINE|VB|71350|Session=MT001XSLMPP02-2020036173141-7|page attempted to load a grammar, but no ASR resources are available|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINER|CommonVXI.Rec|16655|Session=MT001XSLMPP02-2020036173141-7|osbrec.cpp:896:AVBrecLoadGrammarFromURI() - Platform call IChannel::CreateGrammarFromString() returned: CHANNEL_RESULT_NO_ASR_RESOURCE|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINER|CommonVXI.Rec|16655|Session=MT001XSLMPP02-2020036173141-7|osbrec.cpp:918:AVBrecLoadGrammarFromURI() - Platfrom returned an error and grammar pointer is NULL|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINE|CommonVXI.Rec|16655|Session=MT001XSLMPP02-2020036173141-7|osbrec.cpp:941:AVBrecLoadGrammarFromURI() - Failed to create an ASR grammar from URL|MT001XSLMPP02####?
@2020-02-05 12:31:41,315||FINE|VB|16655|Session=MT001XSLMPP02-2020036173141-7|an error was encountered running this application|MT001XSLMPP02####?
@2020-02-05 12:31:41,315|PAVB_06003|ERROR|VB|16655|Session=MT001XSLMPP02-2020036173141-7|Failed to create grammar from URI



Thanks
Navneet Kaur

This message was edited 1 time. Last update was at 06/02/2020 09:32:53

WilsonYu



Joined: 06/11/2013 14:29:24
Messages: 3225
Offline

Can you find out in the log which page or URI it is loading?
TCSLtd



Joined: 11/09/2019 02:35:48
Messages: 69
Offline

I can see on MPP logs the welcome grammar. After that this error came.

It tried to load the welcome grammar but no ASR resources are available. What ASR resources it looks for?

This message was edited 2 times. Last update was at 07/02/2020 08:55:40

 
 
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