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Author Message
26/02/2020 12:52:12
Subject: Avaya Workspaces for Elite - Retrieving ANI II information
#1
lawrencereeve
Joined: Oct 28, 2019
Messages: 6
Offline
Is there a solution to retrieve the ANI II information on an incoming call within Workspaces for Elite/Oceana?

We are testing with phone number that contains ANI-II data in the SIP header.
PM
05/03/2020 08:14:12
Subject: Re:Avaya Workspaces for Elite - Retrieving ANI II information
#2
CraigJohnson5
Joined: Oct 24, 2013
Messages: 413
Offline
Hi, the ANI II digits would come from the CSC, which connects to Application Enablement Service via DMCC. Unfortunately the CSC does not expose the private data parameter that carries the ANI II information. Further I am uncertain if it is even provided to DMCC in a SIP scenario as I tried just some DMCC scenarios myself and do not see that parameter. Sorry I don't have a more positive answer.
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