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Forum Index » Avaya IX™ Client SDK - General » Javascript SDK:4.4.0.14- removeParticipantAddresses ERROR   XML
 
Author Message
sercanoztorun



Joined: 14/02/2018 06:34:09
Messages: 31
Offline

Hi Experts,

When i want to remove participants from conversation it fails.
I attached complete console logs file.

The sample code we run is below
conversation.removeParticipantAddresses(["sercanoztorun@domain"]).then(function (object) {
console.log(object);
}).done(function (object) {
console.log(object);
}).fail(function (object) {
console.log(object);
});

The Fail Error is Could not remove participants

i try to more participant remove but it fails too.


Versions
PS:8.1.1
AAWG:3.8.0.0.165
Breeze Javascript SDK:4.4.0.14

Thanks for your help.
We are waiting solutions as soon as possible.

Best Regards,
 Filename localhost-1583935685440.log [Disk] Download
 Description No description given
 Filesize 25 Kbytes
 Downloaded:  64 time(s)

minioc



Joined: 11/03/2020 07:42:16
Messages: 7
Offline

Hello!

The team is analyzing your ticket. We'll reply back as soon as we have some answers.

Thanks you!
Charly - JSCSDK Support Team
minioc



Joined: 11/03/2020 07:42:16
Messages: 7
Offline

Hello, I've been taking a look at this.

First of all, are you checking the capability removeParticipantsCapability before trying to remove a participant from the conversation? You won't be able to remove a participant from a conversation that has already been created. Only if it's on draft.

For conversations that are already created, you can't kick a participant, but a participant can leave the conversation on his own.

Regards,
Charly - JSCSDK Support Team
sercanoztorun



Joined: 14/02/2018 06:34:09
Messages: 31
Offline

Hello minioc,

In IOS SDK we can remove participants from the created conversations.(adding and removing participant is success)
In JSCSDK we can't.


"For conversations that are already created, you can't kick a participant, but a participant can leave the conversation on his own."
Why is this not necessary on IOS?
Why is this necessary on JSCSDK?

Thanks for your help.


minioc



Joined: 11/03/2020 07:42:16
Messages: 7
Offline

Deleting contacts for a conversation in draft is not the same as deleting contacts in active conversations. We're actually doing the first one, so that's why you can't remove participants in active conversations.

However, we'll take this feature into consideration for future releases.

Regards,
Charly - JSCSDK Support Team
 
 
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