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Author Message
17/03/2020 08:11:26
Subject: How can we empty POM contact list while Campaign manager is running
#1
RajaMohammed
Joined: Mar 9, 2014
Messages: 196
Offline
How can we empty POM contact list while Campaign manager is running?

Also during agent transfer using AIC, customer mobile is not coming. Instead it is coming as Agent extension.
Filename AIC OCX 2014.rar [Disk] Download
Filename Integration Source Code_22Oct2014.rar [Disk] Download
PM
17/03/2020 10:21:54
Subject: Re:How can we empty POM contact list while Campaign manager is running
#2
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Sorry this forum does not deal with POM issues. You would need to contact Avaya Support.
PM
20/08/2020 09:21:44
Subject: Re:How can we empty POM contact list while Campaign manager is running
#3
mmalcor [Avatar]

Joined: Jan 19, 2015
Messages: 1
Offline
.
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20/08/2020 09:25:49
Subject: Re:How can we empty POM contact list while Campaign manager is running
#4
MikeMalcorINI [Avatar]

Joined: Jan 14, 2015
Messages: 72
Offline
POM 3.1.3 provides the ability (from GUI screen and from web service) to pause a campaign, empty the contact list, and then resume the campaign.
In the POM Global Configuration, there are options for what ANI to pass on a transfer call.
The POM Campaign Configuration also includes an option on what Data to to pass in External Transfer.
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02/09/2021 08:02:22
Subject: Re:How can we empty POM contact list while Campaign manager is running
#5
RajaMohammed
Joined: Mar 9, 2014
Messages: 196
Offline
1
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