We have defined 2 configurable variables. When the application is launched, the variables aren't being passed. In the tomcat logs, we see the following lines:
19/03/2020 12:41:04:628 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : Creating variable [transferFlag] from factory [com.avaya.vp.admin.variables.runtime.AdminVariableFactory]
19/03/2020 12:41:04:631 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - transferFlag
19/03/2020 12:41:04:631 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : Creating variable [transferNumber] from factory [com.avaya.vp.admin.variables.runtime.AdminVariableFactory]
19/03/2020 12:41:04:631 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - transferNumber
19/03/2020 12:41:04:632 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - transferFlag
19/03/2020 12:41:04:632 INFO - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : Storing :session___sessionid to complex: session:sessionid as [aepqamppnce01-2020079164104-3]
19/03/2020 12:41:04:633 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : no variable for simple: __VPapptracelevel
19/03/2020 12:41:04:637 INFO - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : runtime_platform : Experience Portal
19/03/2020 12:41:04:637 INFO - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : runtime_asr : Nuance 10.0
19/03/2020 12:41:04:638 INFO - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : MessageType is speech
19/03/2020 12:41:04:639 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : Initializer:applicationStarted:Initializing admin variables...
19/03/2020 12:41:04:639 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : Initializer:applicationStarted:__VPVarAppDate is 1584634425792
19/03/2020 12:41:04:640 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : Initializer:applicationStarted:Timestamp is 03/19/20 12:13:45
19/03/2020 12:41:04:640 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : Initializer:applicationStarted:Appname is 0:TWCABLE-Refer
19/03/2020 12:41:04:640 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : AdminVarCache:init: Timestamp is different; Load parameters....
19/03/2020 12:41:04:640 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : AdminVarCache:init: Module? false
19/03/2020 12:41:04:640 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : AdminVarCache:init: load data from the Voice Portal/Experience Portal platform
19/03/2020 12:41:04:642 ERROR - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : VPClientProxy:VPAppRuntimeVars.getAppRuntimeVars returns null
19/03/2020 12:41:04:642 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : AdminVarCache:init: no data comes back from proxy.
19/03/2020 12:41:04:642 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : app params: {}
19/03/2020 12:41:04:642 DEBUG - F9D62CA6CC1383010C00E1CB3C90CB1C:/IVRReferral : AdminVarCache:init: Finish loading.
Any idea why this might be happening or where I can find out more information?
Thank you,
Michael
