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Forum Index » Avaya Breeze » Co-Browsing   XML
 
Author Message
PatrickZhang



Joined: 24/03/2020 12:57:11
Messages: 3
Offline

Dear all,

a bank customer setup WebRTC call on mobile App embeded with Avaya Oceana WebRTC SDK, now customer wants to have co-browsing feature to make agent can "see" what page the client is looking at, so that agent can instruct what and how to do.

At the client side, all operation is within mobile App, it's not using browser to open a Internet Web page.

May I know if our CoBrowsing snapin can support this requirement? Thanks!
CraigJohnson5



Joined: 24/10/2013 21:24:19
Messages: 409
Offline

Hi Patrick, the supported devices and browsers are listed in the Co-Browsing snap-in reference guide. This does not include any mobile app support at this time.
 
 
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