Dears,

I am a little confused between functionalists of ACE and AES, does ACE replace AES or what are the main advantage of ACE over AES ...


Thanks for your usual support

Regards,
Mahmoud

ACE does not necessarily replace AE Services. You can use it to program a telephony application instead of AE Services. AE Services only works with Communication Manager, where ACE supports a variety of different switches. The main advantage of ACE is that you don't have to be a telephony expert to program an application, where as AE Services and it's interfaces require a more advanced skill set in telephony.

ACE provides a set of web services that are used to perform telephony functions against whatever switch you are working with that is supported by ACE. With ACE it is a much quicker development cycle to get an application up and running. However, ACE is more limited in what can be done from a Telephony standpoint than the AE Services interfaces TSAPI, JTAPI, and DMCC.

So it just depends on what your skill set is, and what your development requirements are.