Getting VPAPPLog error
We upgraded AEP 7.1 to 7.2.2. Deployed Avaya OD 7.0 compiled code onto AEP 7.2.2 with Java 1.6 and Tomcat 6. Application wise working as expected but only piece failing is it not writing into VPAPPLog client logs as this needed for historical reporting purpose.
Initial debugging found that, SSL handshaking is failing because of tls version. Now that is being corrected, after that getting following error. Please check and let us know way to resolve this issue. Other observartion is that in EPM setting for webservice authentication user id and password not set, do we need to set or not.
2020-06-19 13:43:31,075 465812563 [VPBatchLogWriterThread:
https://172.31.159.158/axis2/services/VPAppLogService] ERROR - BatchLogWriter:EPMWebServicesClientBaseImpl:logBatchAxis2() - Caught Exception FAILED with AxisFault faultCode: null error: Received fatal alert: handshake_failure to log entry size: 29 to URL:
https://172.31.159.158/axis2/services/VPAppLogService from AE server: ivapp1166879.devin3.ms.com First SID: nplab05mpp02-cc-2020171173957-6 Last SID: nplab05mpp02-cc-2020171173957-6 NOTE: It could be caused by this VPMS is not online or some other network issues.
org.apache.axis2.AxisFault: Received fatal alert: handshake_failure
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
