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PatrickZhang
Joined: Mar 24, 2020
Messages: 15
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Dear experts,

I setup a IPv6 system, Internet--IPv6---F5/SBC-B1-IPv6-----SBC-A1-IPv4----AAWG(IPv4), when place a WebRTC call from Ref client to SBC, Ref client access SBC through IPv6, I can see at last the Media IP (public IPv6 address of SBC) received on Ref Client, but get error message "Start Media Failure" on Ref Client.

Per my understanding, HTTPS signaling is success, and Media IP (IPv6) received by Ref client, it should start to send UDP stream to the MediaIP+UDP Port to exchange audio.

Any suggestion? Thanks!
Filename CrashLog-OceanaReferenceClient202007061409.log [Disk] Download
prasanna.kulkarni
Joined: Jun 1, 2015
Messages: 18
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Hi Patrick,
We'll soon get back to you on this query.

Regards,
Prasanna
PatrickZhang
Joined: Mar 24, 2020
Messages: 15
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I found error code 8019, seems Ref Client only retrieve the prefix "24e0" of IPv6 address as remote address (for media), which is not a real IP address.
JohnBiggs
Joined: Jun 20, 2005
Messages: 1136
Location: Rural, Virginia
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Patrick investigating this question exceeds the level of support that is provided in the free forums.

If your company is participating in the DevConnect at a support enabled or higher level of membership, you can open a Technical Support request through the portal and ask your question that way leveraging your support entitlements.
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