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Forum Index » Avaya Breeze » How to develop cti using Avaya breeze engagement snap in   XML
Author Message

Joined: 18/02/2020 23:51:10
Messages: 1

Dear Team,
I need to integrate my cti call control using Avaya breeze engagement call control snap in rest API , how can i use pre loaded rest API ? Or need to create collaboration environment snap in application for handle intermediate app, I confused ,can you support to develop the cti integration application?

This message was edited 2 times. Last update was at 21/07/2020 15:05:53

Joined: 11/03/2020 12:42:33
Messages: 9

Please refer the Avaya Engagement CallControl (ECC) SDK which has a sample application using the ECC REST APIs. Also the SDK has the REST API document. These will help you out with the questions - ECC SDK - Snap-in Reference guide

Also, refer the ECC snap-in reference guide to install and configure the ECC snap-in's required. Once these are deployed you can access the ECC REST APIs from outside the Breeze cluster or from a Breeze snap-in

Thank You,
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