Author Message
MahmoudDarwish
Joined: Dec 16, 2013
Messages: 6
Offline
Dears,

I created an application to enable Agent to Login a station and change his status [ Auto in, ACW, AUX ]
I want to know how many licensee my application uses. is it one DMCC license and One Tcapi license ?

kindly find below steps explains how my application works.

1- Open Session.
2- Register 3rd party device.
3- Set Agent State to this device.
4- End Session.

I also wonder if my application would release license used after ending the sessions.

Thanks for your usual support.

Regards,
Mahmoud
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
Online
There is no such thing as "Register 3rd party device" and there is no need, in this instance, to "Register 1st party device". I guess you mean "Get 3rd party Device ID".

In this case, what you propose would not require any AE Services licenses.
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