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psathaye.avaya.com
Joined: Mar 12, 2020
Messages: 17
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Hello,

I have created a CCXML application and deployed on AEP 7.2.3.

I have edited ddrt.properties and replaced disabled with enabled for all sort of logs.

After deploying and running I am not able to find any logs in data/log folder.
log folder also not getting generated.

I have gone through several links on this forum where it has mentioned to comment
log4j.rootLogger=error, stdout


https://www.devconnectprogram.com/forums/posts/list/21624.page

Also tried changing MPP settings.

But nothing worked.

I tried creating sample CCXML application, but for the same as well I am not able to see the logs.

I also noticed that for VXML project logs are getting generated properly.
Can you please help on this?
Filename ddlog4j.properties [Disk] Download
Filename ddrt.properties [Disk] Download
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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It depends what you are doing in the ccxml app. ccxml apps typically don't call any OD runtime functions that generate trace.log. Only the vxml apps does because they are using the vxml generation functions and data logic functions. The only log you can find is for the database and web service functions. If you have <log> item in ccxml, the logs will show in the browser log on the platform.
psathaye.avaya.com
Joined: Mar 12, 2020
Messages: 17
Offline
Okay.
I have several <log> statements in my CCXML.

Can you please tell me how/where do I check browser logs ?
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
You can start from the System Monitor menu option in EPM, select the mpp then the Service Menu link at the lower right corner of the page.
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