Hello everybody,

we need help setting the "Enable Centralized Call History?" option via the System Manager web-service.

We are sending an XML:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<delta:deltaUserList xmlns:delta="http://xml.avaya.com/schema/deltaImport"

                     xmlns:tns="http://xml.avaya.com/schema/import"

                     xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"

                     xsi:schemaLocation="http://xml.avaya.com/schema/deltaImportuser deltaimport.xsd"

                     xmlns:ns2="http://xml.avaya.com/schema/import_ce"

                     xmlns:ns3="http://xml.avaya.com/schema/import_csm_b5800"

                     xmlns:ns4="http://xml.avaya.com/schema/import_workassignment"

                     xmlns:ns5="http://xml.avaya.com/schema/import1"

                     xmlns:ns7="http://xml.avaya.com/schema/import_mmcs"

                     xmlns:ns8="http://xml.avaya.com/schema/import_sessionmanager"

                     xmlns:ns9="http://xml.avaya.com/schema/presence"

                     xmlns:ns10="http://xml.avaya.com/schema/import_csm_mm"

                     xmlns:ns11="http://xml.avaya.com/schema/import_csm_cm"

                     xmlns:ns12="http://xml.avaya.com/schema/import_csm_agent">

    <delta:userDelta>

        <loginName>loginName</loginName>

        <commProfileSet>

            <commProfileSetName>Primary</commProfileSetName>

            <isPrimary>true</isPrimary>

            <commProfileList>

                <commProfile xsi:type="ns8:SessionManagerCommProfXML" xmlns:ns8="http://xml.avaya.com/schema/import_sessionmanager">

                    <commProfileType>SessionManager</commProfileType>

                    <ns8:primarySM>SM_NAME</ns8:primarySM>

                    <ns8:terminationAppSequence>TERMINATING</ns8:terminationAppSequence>

                    <ns8:originationAppSequence>ORIGINATING</ns8:originationAppSequence>

                    <ns8:homeLocation>LOCATION</ns8:homeLocation>

                    <ns8:maxSimultaneousDevices>1</ns8:maxSimultaneousDevices>

                    <ns8:blockNewRegistrationWhenMaxActive>false</ns8:blockNewRegistrationWhenMaxActive>

                    <ns8:enabledisablecalllog>true</ns8:enabledisablecalllog>

                </commProfile>

            </commProfileList>

        </commProfileSet>

    </delta:userDelta>

</delta:deltaUserList>

We also tried setting "1" instead of true, but this also doesn't help.
The web-service responds with success but the option is NOT set.

We have System manager Version 7.1.3.

Is this a bug or is it intended not to work ?

Interesting side note:

When creating a user via the web-service and also setting this option to true, it works.

We are confused, I hope somebody can help.

Thank you.

Have a nice day,

This form is related to applications enablement server's web services. Your question relates to system manager's user management web service. Support for that API is provided through a support ticketing process.

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