Hi,
Upon agent login, JTAPI is throwing
no conf event exception. Its very random. One reason could be that if there is no response from AES within 1 minute then JTAPI throws
no conf event but apart from this is there any other reasons?
Below is the log snippet for reference.
JTAPI Client Version
7.1.3
Agent ID
2660
Station ID
2573
2020-11-17 08:00:24,545 [https-jsse-nio-8080-exec-14] TRACE LucentV11ProviderImpl - --> getTerminal[String name]: com.avaya.jtapi.tsapi.impl.LucentV11ProviderImpl@244f1051
2020-11-17 08:00:24,545 [https-jsse-nio-8080-exec-14] TRACE LucentV5TerminalExImpl - com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@79d96029 constructed.
2020-11-17 08:00:24,545 [https-jsse-nio-8080-exec-14] TRACE LucentV11ProviderImpl - <-- getTerminal[String name]: com.avaya.jtapi.tsapi.impl.LucentV11ProviderImpl@244f1051
2020-11-17 08:00:24,545 [https-jsse-nio-8080-exec-14] TRACE LucentV5TerminalExImpl - --> getTerminalConnections[]: com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@79d96029
2020-11-17 08:00:24,545 [https-jsse-nio-8080-exec-14] INFO TsapiSession - Sent InvokeID 2895 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,545 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - CSTASnapshotDevice ::=
2020-11-17 08:00:24,545 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - {
2020-11-17 08:00:24,545 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - snapshotObject "2573"
2020-11-17 08:00:24,545 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - }
2020-11-17 08:00:24,587 [GetEventThread] INFO TsapiSession - Received invokeID 2895 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - CSTASnapshotDeviceConfEvent ::=
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - snapshotData
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - TsapiPrivate ::=
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - vendor "ECS"
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - data 2 0 48 0 30 0
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - tsType 123
2020-11-17 08:00:24,588 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:24,588 [GetEventThread] INFO TsapiEventQueue - Putting event CSTAEvent[CSTASnapshotDeviceConfEvent]@18ffb801. EVENT Q SIZE = 1 MAX Q SIZE = 4 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,588 [DistributeCSTAEvent] INFO TsapiEventQueue - Getting event CSTAEvent[CSTASnapshotDeviceConfEvent]@18ffb801 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,588 [DistributeCSTAEvent] INFO LucentPrivateData - data PDU 72 not decoded
2020-11-17 08:00:24,588 [DistributeCSTAEvent] INFO TSInvokeID - Handling INVOKE ID 2895 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,588 [DistributeCSTAEvent] INFO TSInvokeID - DONE handling INVOKE ID 2895 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,588 [https-jsse-nio-8080-exec-14] INFO LucentPrivateData - data PDU 72 not decoded
2020-11-17 08:00:24,588 [https-jsse-nio-8080-exec-14] TRACE LucentV5TerminalExImpl - <-- getTerminalConnections[]: com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@79d96029
2020-11-17 08:00:24,588 [https-jsse-nio-8080-exec-14] TRACE LucentV5TerminalExImpl - --> getAgents[]: com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@79d96029
2020-11-17 08:00:24,588 [https-jsse-nio-8080-exec-14] INFO TsapiSession - Sent InvokeID 2896 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,588 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - CSTAQueryAgentState ::=
2020-11-17 08:00:24,588 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - {
2020-11-17 08:00:24,588 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - device "2573"
2020-11-17 08:00:24,588 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - }
2020-11-17 08:00:24,638 [GetEventThread] INFO TsapiSession - Received invokeID 2896 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,638 [GetEventThread] DEBUG TsapiSession - CSTAQueryAgentStateConfEvent ::=
2020-11-17 08:00:24,638 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:24,638 [GetEventThread] DEBUG TsapiSession - agentState 1 < AG_NULL >
2020-11-17 08:00:24,638 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:24,638 [GetEventThread] INFO TsapiEventQueue - Putting event CSTAEvent[CSTAQueryAgentStateConfEvent]@77ef5ea1. EVENT Q SIZE = 1 MAX Q SIZE = 4 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,638 [DistributeCSTAEvent] INFO TsapiEventQueue - Getting event CSTAEvent[CSTAQueryAgentStateConfEvent]@77ef5ea1 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,638 [DistributeCSTAEvent] INFO TSInvokeID - Handling INVOKE ID 2896 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,638 [DistributeCSTAEvent] INFO TSInvokeID - DONE handling INVOKE ID 2896 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,638 [https-jsse-nio-8080-exec-14] INFO TsapiSession - Sent InvokeID 2897 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,638 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - CSTAQueryDeviceInfo ::=
2020-11-17 08:00:24,638 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - {
2020-11-17 08:00:24,638 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - device "2573"
2020-11-17 08:00:24,638 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - }
2020-11-17 08:00:24,688 [GetEventThread] INFO TsapiSession - Received invokeID 2897 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - CSTAQueryDeviceInfoConfEvent ::=
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - device "2573"
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - deviceType 0 < DT_STATION >
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - deviceClass 0x80000000 < DC_VOICE >
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - TsapiPrivate ::=
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - vendor "ECS"
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - data 2 0 62 0 30 8 a 1 6 a 1 a 16 0
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - tsType 38
2020-11-17 08:00:24,688 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:24,688 [GetEventThread] DEBUG LucentPrivateData - LucentV5QueryDeviceInfoConfEvent ::=
2020-11-17 08:00:24,688 [GetEventThread] DEBUG LucentPrivateData - {
2020-11-17 08:00:24,688 [GetEventThread] DEBUG LucentPrivateData - extensionClass 6 < EC_PROPRIETARY >
2020-11-17 08:00:24,688 [GetEventThread] DEBUG LucentPrivateData - associatedClass 10 < EC_OTHER >
2020-11-17 08:00:24,688 [GetEventThread] DEBUG LucentPrivateData - associatedDevice <null>
2020-11-17 08:00:24,689 [GetEventThread] DEBUG LucentPrivateData - }
2020-11-17 08:00:24,689 [GetEventThread] INFO TSInvokeID - Handling INVOKE ID 2897 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,689 [GetEventThread] INFO TSInvokeID - DONE handling INVOKE ID 2897 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentV5TerminalExImpl - <-- getAgents[]: com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@79d96029
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentV5TerminalExImpl - --> getAddresses[]: com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@79d96029
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentV11AddressImpl - com.avaya.jtapi.tsapi.impl.LucentV11AddressImpl@79d96029 constructed.
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentV5TerminalExImpl - <-- getAddresses[]: com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@79d96029
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentV11ProviderImpl - --> getAddress[String number]: com.avaya.jtapi.tsapi.impl.LucentV11ProviderImpl@244f1051
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentACDAddressImpl - com.avaya.jtapi.tsapi.impl.LucentACDAddressImpl@660dcf00 constructed.
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentV11ProviderImpl - <-- getAddress[String number]: com.avaya.jtapi.tsapi.impl.LucentV11ProviderImpl@244f1051
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentV5TerminalExImpl - --> addAgent[LucentAddress agentAddress, ACDAddress acdAddress, int initialState, int workMode, int reasonCode, String agentID, String password]: com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@79d96029
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentV11AddressImpl - --> getTSDevice[]: com.avaya.jtapi.tsapi.impl.LucentV11AddressImpl@79d96029
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentV11AddressImpl - <-- getTSDevice[]: com.avaya.jtapi.tsapi.impl.LucentV11AddressImpl@79d96029
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentACDAddressImpl - --> getTSDevice[]: com.avaya.jtapi.tsapi.impl.LucentACDAddressImpl@660dcf00
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] TRACE LucentACDAddressImpl - <-- getTSDevice[]: com.avaya.jtapi.tsapi.impl.LucentACDAddressImpl@660dcf00
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG LucentPrivateData - LucentV5SetAgentState ::=
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG LucentPrivateData - {
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG LucentPrivateData - workMode 1 < WM_AUX_WORK >
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG LucentPrivateData - reasonCode 0
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG LucentPrivateData - }
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] INFO TsapiSession - Sent InvokeID 2898 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - CSTASetAgentState ::=
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - {
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - device "2573"
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - agentMode 0 < AM_LOG_IN >
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - agentID "2660"
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - agentGroup "2023"
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - agentPassword <null>
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - }
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - TsapiPrivate ::=
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - {
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - vendor "ECS"
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - data 2 0 57 0 30 6 a 1 1 2 1 0
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - tsType 89
2020-11-17 08:00:24,689 [https-jsse-nio-8080-exec-14] DEBUG TsapiSession - }
2020-11-17 08:00:24,738 [GetEventThread] INFO TsapiSession - Received invokeID 2898 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,738 [GetEventThread] DEBUG TsapiSession - CSTASetAgentStateConfEvent ::=
2020-11-17 08:00:24,738 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:24,738 [GetEventThread] DEBUG TsapiSession - NULL
2020-11-17 08:00:24,738 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:24,738 [GetEventThread] DEBUG TsapiSession - TsapiPrivate ::=
2020-11-17 08:00:24,738 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:24,738 [GetEventThread] DEBUG TsapiSession - vendor "ECS"
2020-11-17 08:00:24,738 [GetEventThread] DEBUG TsapiSession - data 2 0 67 0 30 3 1 1 0
2020-11-17 08:00:24,738 [GetEventThread] DEBUG TsapiSession - tsType 50
2020-11-17 08:00:24,738 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:24,739 [GetEventThread] INFO TsapiEventQueue - Putting event CSTAEvent[CSTASetAgentStateConfEvent]@3160f118. EVENT Q SIZE = 1 MAX Q SIZE = 4 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,739 [GetEventThread] INFO TsapiSession - Received monitorCrossRefID 31 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - CSTALoggedOnEvent ::=
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - monitorCrossRefID 31
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - agentDevice
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - deviceID "2573"
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - deviceIDType 55 < EXPLICIT_PRIVATE_LOCAL_NUMBER >
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - deviceIDStatus 0 < ID_PROVIDED >
2020-11-17 08:00:24,739 [DistributeCSTAEvent] INFO TsapiEventQueue - Getting event CSTAEvent[CSTASetAgentStateConfEvent]@3160f118 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - agentID "2660"
2020-11-17 08:00:24,739 [DistributeCSTAEvent] DEBUG LucentPrivateData - LucentSetAgentStateConfEvent ::=
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - agentGroup "2004"
2020-11-17 08:00:24,739 [DistributeCSTAEvent] DEBUG LucentPrivateData - {
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - password <null>
2020-11-17 08:00:24,739 [DistributeCSTAEvent] DEBUG LucentPrivateData - isPending FALSE
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:24,739 [DistributeCSTAEvent] DEBUG LucentPrivateData - }
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - TsapiPrivate ::=
2020-11-17 08:00:24,739 [DistributeCSTAEvent] INFO TSInvokeID - Handling INVOKE ID 2898 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:24,739 [DistributeCSTAEvent] INFO TSInvokeID - DONE handling INVOKE ID 2898 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - vendor "ECS"
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - data 2 0 30 0 30 3 a 1 1
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - tsType 72
2020-11-17 08:00:24,739 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:24,739 [https-jsse-nio-8080-exec-14] INFO TSAgent - constructing TSAgent with agentKey=TSAgentKey(2573,2023,2660) for TSProvider[#1]@244f1051
2020-11-17 08:00:24,739 [https-jsse-nio-8080-exec-14] INFO TSAgent - ParentAgent Object TSAgentKey(2573,null,2660) being created for provider TSProvider[#1]@244f1051
2020-11-17 08:00:24,739 [GetEventThread] INFO TsapiEventQueue - Putting event CSTAEvent[CSTALoggedOnEvent]@5714ed66. EVENT Q SIZE = 1 MAX Q SIZE = 4 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,740 [DistributeCSTAEvent] INFO TsapiEventQueue - Getting event CSTAEvent[CSTALoggedOnEvent]@5714ed66 for TSProvider[#1]@244f1051
2020-11-17 08:00:24,740 [https-jsse-nio-8080-exec-14] DEBUG TsapiAddressMonitor - Getting TsapiAddressMonitor lock to deliver events for listener com.interactcrm.telephony.observer.core.impl.TelephonyACDAddressListener@600b0ea7
2020-11-17 08:00:24,740 [DistributeCSTAEvent] DEBUG LucentPrivateData - LucentLoggedOnEvent ::=
2020-11-17 08:00:24,740 [DistributeCSTAEvent] DEBUG LucentPrivateData - {
2020-11-17 08:00:24,740 [https-jsse-nio-8080-exec-14] TRACE LucentV7AgentImpl - com.avaya.jtapi.tsapi.impl.LucentV7AgentImpl@1c60c21d constructed.
2020-11-17 08:00:24,740 [DistributeCSTAEvent] DEBUG LucentPrivateData - workMode 1 < WM_AUX_WORK >
2020-11-17 08:00:24,740 [https-jsse-nio-8080-exec-14] TRACE LucentACDAddressImpl - com.avaya.jtapi.tsapi.impl.LucentACDAddressImpl@660dcf00 constructed.
2020-11-17 08:00:24,740 [DistributeCSTAEvent] DEBUG LucentPrivateData - }
2020-11-17 08:00:24,740 [DistributeCSTAEvent] INFO TSEventHandler - CSTA Unsolicited Event: CSTAEvent[CSTALoggedOnEvent]@5714ed66
2020-11-17 08:00:24,740 [DistributeCSTAEvent] INFO TSEventHandler - Free memory: 525973736
2020-11-17 08:00:24,740 [https-jsse-nio-8080-exec-14] DEBUG TsapiAddressMonitor - ADDRESSNOTREADYEVENT for TSAgent[TSAgentKey(2573,2023,2660)]@1c60c21d for listener com.interactcrm.telephony.observer.core.impl.TelephonyACDAddressListener@600b0ea7
2020-11-17 08:00:24,740 [DistributeCSTAEvent] INFO TSEventHandler - Total memory: 919601152
2020-11-17 08:00:24,740 [https-jsse-nio-8080-exec-14] TRACE LucentV7AgentImpl - com.avaya.jtapi.tsapi.impl.LucentV7AgentImpl@1c60c21d constructed.
2020-11-17 08:00:24,740 [DistributeCSTAEvent] INFO TSEventHandler - Handling CSTA_LOGGED_ON for TSProvider[#1]@244f1051
2020-11-17 08:00:24,740 [https-jsse-nio-8080-exec-14] TRACE LucentACDAddressImpl - com.avaya.jtapi.tsapi.impl.LucentACDAddressImpl@660dcf00 constructed.
2020-11-17 08:00:24,740 [DistributeCSTAEvent] INFO TSAgent - constructing TSAgent with agentKey=TSAgentKey(2573,2004,2660) for TSProvider[#1]@244f1051
2020-11-17 08:00:24,740 [DistributeCSTAEvent] INFO TSAgent - ParentAgent Object TSAgentKey(2573,null,2660) being created for provider TSProvider[#1]@244f1051
2020-11-17 08:00:24,741 [pool-1-thread-19] TRACE TsapiAddressMonitor - --> run[]: com.avaya.jtapi.tsapi.impl.monitor.TsapiAddressMonitor@5469183f
2020-11-17 08:00:24,741 [pool-1-thread-19] DEBUG TsapiAddressMonitor - Got syncObject for AddressListener - com.interactcrm.telephony.observer.core.impl.TelephonyACDAddressListener@600b0ea7
2020-11-17 08:00:24,741 [pool-1-thread-19] DEBUG TsapiAddressMonitor - Got this for AddressListener - com.interactcrm.telephony.observer.core.impl.TelephonyACDAddressListener@600b0ea7
2020-11-17 08:00:24,741 [pool-1-thread-19] DEBUG TsapiAddressMonitor - calling acdAddressNotReady in com.interactcrm.telephony.observer.core.impl.TelephonyACDAddressListener@600b0ea7
2020-11-17 08:00:24,741 [pool-1-thread-19] DEBUG TsapiAddressMonitor - returned from acdAddressNotReady in com.interactcrm.telephony.observer.core.impl.TelephonyACDAddressListener@600b0ea7
2020-11-17 08:00:24,741 [pool-1-thread-19] TRACE TsapiAddressMonitor - <-- run[]: com.avaya.jtapi.tsapi.impl.monitor.TsapiAddressMonitor@5469183f
2020-11-17 08:00:26,846 [GetEventThread] INFO TsapiSession - Received monitorCrossRefID 31 for TSProvider[#1]@244f1051
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - CSTALoggedOnEvent ::=
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - monitorCrossRefID 31
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - agentDevice
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - deviceID "6569"
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - deviceIDType 55 < EXPLICIT_PRIVATE_LOCAL_NUMBER >
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - deviceIDStatus 0 < ID_PROVIDED >
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - agentID "2633"
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - agentGroup "2004"
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - password <null>
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - TsapiPrivate ::=
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - vendor "ECS"
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - data 2 0 30 0 30 3 a 1 1
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - tsType 72
2020-11-17 08:00:26,846 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:26,846 [GetEventThread] INFO TsapiEventQueue - Putting event CSTAEvent[CSTALoggedOnEvent]@32ce6835. EVENT Q SIZE = 1 MAX Q SIZE = 4 for TSProvider[#1]@244f1051
2020-11-17 08:00:34,139 [https-jsse-nio-8080-exec-1] TRACE LucentV11ProviderImpl - --> getTerminal[String name]: com.avaya.jtapi.tsapi.impl.LucentV11ProviderImpl@244f1051
2020-11-17 08:00:34,139 [https-jsse-nio-8080-exec-1] INFO TSDevice - Constructing device TSDevice[6616]@1a401fd4 with name 6616 for TSProvider[#1]@244f1051
2020-11-17 08:00:34,139 [https-jsse-nio-8080-exec-1] INFO TsapiSession - Sent InvokeID 2899 for TSProvider[#1]@244f1051
2020-11-17 08:00:34,139 [https-jsse-nio-8080-exec-1] DEBUG TsapiSession - CSTAQueryDeviceInfo ::=
2020-11-17 08:00:34,139 [https-jsse-nio-8080-exec-1] DEBUG TsapiSession - {
2020-11-17 08:00:34,139 [https-jsse-nio-8080-exec-1] DEBUG TsapiSession - device "6616"
2020-11-17 08:00:34,139 [https-jsse-nio-8080-exec-1] DEBUG TsapiSession - }
2020-11-17 08:00:34,139 [https-jsse-nio-8080-exec-1] INFO TSDevice - isTerminal() for TSDevice[6616]@1a401fd4
2020-11-17 08:00:34,139 [https-jsse-nio-8080-exec-1] INFO TSDevice - TSDevice[6616]@1a401fd4 waiting for initialization to complete
2020-11-17 08:00:34,217 [GetEventThread] INFO TsapiSession - Received invokeID 2899 for TSProvider[#1]@244f1051
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - CSTAQueryDeviceInfoConfEvent ::=
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - device "6616"
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - deviceType 0 < DT_STATION >
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - deviceClass 0x80000000 < DC_VOICE >
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - TsapiPrivate ::=
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - vendor "ECS"
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - data 2 0 62 0 30 8 a 1 6 a 1 a 16 0
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - tsType 38
2020-11-17 08:00:34,217 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:34,217 [GetEventThread] DEBUG LucentPrivateData - LucentV5QueryDeviceInfoConfEvent ::=
2020-11-17 08:00:34,217 [GetEventThread] DEBUG LucentPrivateData - {
2020-11-17 08:00:34,217 [GetEventThread] DEBUG LucentPrivateData - extensionClass 6 < EC_PROPRIETARY >
2020-11-17 08:00:34,217 [GetEventThread] DEBUG LucentPrivateData - associatedClass 10 < EC_OTHER >
2020-11-17 08:00:34,217 [GetEventThread] DEBUG LucentPrivateData - associatedDevice <null>
2020-11-17 08:00:34,217 [GetEventThread] DEBUG LucentPrivateData - }
2020-11-17 08:00:34,217 [GetEventThread] INFO TSInvokeID - Handling INVOKE ID 2899 for TSProvider[#1]@244f1051
2020-11-17 08:00:34,217 [GetEventThread] INFO TSDevice - Initialization complete for TSDevice TSDevice[6616]@1a401fd4 - making values available - for TSProvider[#1]@244f1051
2020-11-17 08:00:34,217 [GetEventThread] INFO TSInvokeID - DONE handling INVOKE ID 2899 for TSProvider[#1]@244f1051
2020-11-17 08:00:34,217 [https-jsse-nio-8080-exec-1] TRACE LucentV5TerminalExImpl - com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@1a401fd4 constructed.
2020-11-17 08:00:34,217 [https-jsse-nio-8080-exec-1] TRACE LucentV11ProviderImpl - <-- getTerminal[String name]: com.avaya.jtapi.tsapi.impl.LucentV11ProviderImpl@244f1051
2020-11-17 08:00:34,217 [https-jsse-nio-8080-exec-1] TRACE LucentV5TerminalExImpl - --> getTerminalConnections[]: com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@1a401fd4
2020-11-17 08:00:34,217 [https-jsse-nio-8080-exec-1] INFO TsapiSession - Sent InvokeID 2900 for TSProvider[#1]@244f1051
2020-11-17 08:00:34,218 [https-jsse-nio-8080-exec-1] DEBUG TsapiSession - CSTASnapshotDevice ::=
2020-11-17 08:00:34,218 [https-jsse-nio-8080-exec-1] DEBUG TsapiSession - {
2020-11-17 08:00:34,218 [https-jsse-nio-8080-exec-1] DEBUG TsapiSession - snapshotObject "6616"
2020-11-17 08:00:34,218 [https-jsse-nio-8080-exec-1] DEBUG TsapiSession - }
2020-11-17 08:00:34,267 [GetEventThread] INFO TsapiSession - Received invokeID 2900 for TSProvider[#1]@244f1051
2020-11-17 08:00:34,267 [GetEventThread] DEBUG TsapiSession - CSTASnapshotDeviceConfEvent ::=
2020-11-17 08:00:34,267 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:34,267 [GetEventThread] DEBUG TsapiSession - snapshotData
2020-11-17 08:00:34,267 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:34,267 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:34,267 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:34,267 [GetEventThread] DEBUG TsapiSession - TsapiPrivate ::=
2020-11-17 08:00:34,267 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:00:34,267 [GetEventThread] DEBUG TsapiSession - vendor "ECS"
2020-11-17 08:00:34,267 [GetEventThread] DEBUG TsapiSession - data 2 0 48 0 30 0
2020-11-17 08:00:34,267 [GetEventThread] DEBUG TsapiSession - tsType 123
2020-11-17 08:00:34,268 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:00:34,268 [GetEventThread] INFO TsapiEventQueue - Putting event CSTAEvent[CSTASnapshotDeviceConfEvent]@3f59329b. EVENT Q SIZE = 2 MAX Q SIZE = 4 for TSProvider[#1]@244f1051
2020-11-17 08:01:07,615 [GetEventThread] INFO TsapiSession - Received monitorCrossRefID 27 for TSProvider[#1]@244f1051
2020-11-17 08:01:07,615 [GetEventThread] DEBUG TsapiSession - CSTADeliveredEvent ::=
2020-11-17 08:01:07,615 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:07,615 [GetEventThread] DEBUG TsapiSession - monitorCrossRefID 27
2020-11-17 08:01:07,615 [GetEventThread] DEBUG TsapiSession - connection
2020-11-17 08:01:07,615 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:07,615 [GetEventThread] DEBUG TsapiSession - callID 13562
2020-11-17 08:01:07,615 [GetEventThread] DEBUG TsapiSession - deviceID "4052"
2020-11-17 08:01:07,615 [GetEventThread] DEBUG TsapiSession - devIDType 0 < STATIC_ID >
2020-11-17 08:01:07,615 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:07,615 [GetEventThread] DEBUG TsapiSession - alertingDevice
2020-11-17 08:01:07,615 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceID "4052"
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceIDType 55 < EXPLICIT_PRIVATE_LOCAL_NUMBER >
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceIDStatus 0 < ID_PROVIDED >
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - callingDevice
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceID "6185809312"
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceIDType 50 < EXPLICIT_PRIVATE_UNKNOWN >
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceIDStatus 0 < ID_PROVIDED >
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - calledDevice
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceID "5681"
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceIDType 55 < EXPLICIT_PRIVATE_LOCAL_NUMBER >
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceIDStatus 0 < ID_PROVIDED >
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - lastRedirectionDevice
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceID "2178"
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceIDType 55 < EXPLICIT_PRIVATE_LOCAL_NUMBER >
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - deviceIDStatus 0 < ID_PROVIDED >
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - localConnectionInfo 2 < CS_ALERTING >
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - cause 28 < EC_REDIRECTED >
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - TsapiPrivate ::=
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - vendor "ECS"
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - data 2 0 9f 0 30 81 eb a 1 2 16 2 39 31 16 2 36 33 16 4 32 30 30 32 30 13 a 1 ff a 1 0 2 1 0 2 1 0 2 1 0 16 0 30 0 30 f a 1 5 a 1 1 16 1 31 16 4 32 31 37 38 30 5 a 1 ff 4 0 a 1 0 30 66 a 1 0 30 8 16 0 a 1 1e a 1 2 30 8 16 0 a 1 1e a 1 2 16 0 16 0 30 13 a 1 ff a 1 0 2 1 0 2 1 0 2 1 0 16 0 30 0 30 a a 1 ff a 1 0 16 0 16 0 30 5 a 1 ff 4 0 16 14 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 6 1 1 0 2 1 0 1 1 0 30 0 30 c 16 4 35 36 38 31 a 1 37 a 1 0 16 14 30 30 30 30 31 31 33 35 36 32 31 36 30 35 36 32 31 36 30 38 30 6 1 1 0 2 1 0 1 1 0 30 0 30 c 16 4 32 31 37 38 a 1 37 a 1 0 a 1 0
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - tsType 57
2020-11-17 08:01:07,616 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:07,616 [GetEventThread] INFO TsapiEventQueue - Putting event CSTAEvent[CSTADeliveredEvent]@907ec59. EVENT Q SIZE = 3 MAX Q SIZE = 4 for TSProvider[#1]@244f1051
2020-11-17 08:01:13,330 [GetEventThread] INFO TsapiSession - Received monitorCrossRefID 27 for TSProvider[#1]@244f1051
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - CSTAEstablishedEvent ::=
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - monitorCrossRefID 27
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - establishedConnection
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - callID 13562
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - deviceID "4052"
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - devIDType 0 < STATIC_ID >
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - answeringDevice
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - deviceID "4052"
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - deviceIDType 55 < EXPLICIT_PRIVATE_LOCAL_NUMBER >
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - deviceIDStatus 0 < ID_PROVIDED >
2020-11-17 08:01:13,330 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - callingDevice
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - deviceID "6185809312"
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - deviceIDType 50 < EXPLICIT_PRIVATE_UNKNOWN >
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - deviceIDStatus 0 < ID_PROVIDED >
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - calledDevice
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - deviceID "5681"
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - deviceIDType 55 < EXPLICIT_PRIVATE_LOCAL_NUMBER >
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - deviceIDStatus 0 < ID_PROVIDED >
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - lastRedirectionDevice
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - deviceID "2178"
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - deviceIDType 55 < EXPLICIT_PRIVATE_LOCAL_NUMBER >
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - deviceIDStatus 0 < ID_PROVIDED >
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - localConnectionInfo 3 < CS_CONNECT >
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - cause 22 < EC_NEW_CALL >
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - TsapiPrivate ::=
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - vendor "ECS"
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - data 2 0 a0 0 30 81 e8 16 2 39 31 16 2 36 33 16 4 32 30 30 32 30 13 a 1 ff a 1 0 2 1 0 2 1 0 2 1 0 16 0 30 0 30 f a 1 5 a 1 1 16 1 31 16 4 32 31 37 38 30 5 a 1 ff 4 0 a 1 0 30 66 a 1 0 30 8 16 0 a 1 1e a 1 2 30 8 16 0 a 1 1e a 1 2 16 0 16 0 30 13 a 1 ff a 1 0 2 1 0 2 1 0 2 1 0 16 0 30 0 30 a a 1 ff a 1 0 16 0 16 0 30 5 a 1 ff 4 0 16 14 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 6 1 1 0 2 1 0 1 1 0 30 0 30 c 16 4 35 36 38 31 a 1 37 a 1 0 16 14 30 30 30 30 31 31 33 35 36 32 31 36 30 35 36 32 31 36 30 38 30 6 1 1 0 2 1 0 1 1 0 30 0 30 c 16 4 32 31 37 38 a 1 37 a 1 0 a 1 0
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - tsType 59
2020-11-17 08:01:13,331 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:13,331 [GetEventThread] INFO TsapiEventQueue - Putting event CSTAEvent[CSTAEstablishedEvent]@79885fc2. EVENT Q SIZE = 4 MAX Q SIZE = 4 for TSProvider[#1]@244f1051
2020-11-17 08:01:25,670 [https-jsse-nio-8080-exec-2] TRACE LucentV11ProviderImpl - --> getTerminal[String name]: com.avaya.jtapi.tsapi.impl.LucentV11ProviderImpl@244f1051
2020-11-17 08:01:25,670 [https-jsse-nio-8080-exec-2] TRACE LucentV5TerminalExImpl - com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@79d96029 constructed.
2020-11-17 08:01:25,670 [https-jsse-nio-8080-exec-2] TRACE LucentV11ProviderImpl - <-- getTerminal[String name]: com.avaya.jtapi.tsapi.impl.LucentV11ProviderImpl@244f1051
2020-11-17 08:01:25,670 [https-jsse-nio-8080-exec-2] TRACE LucentV5TerminalExImpl - --> getTerminalConnections[]: com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@79d96029
2020-11-17 08:01:25,670 [https-jsse-nio-8080-exec-2] INFO TsapiSession - Sent InvokeID 2901 for TSProvider[#1]@244f1051
2020-11-17 08:01:25,670 [https-jsse-nio-8080-exec-2] DEBUG TsapiSession - CSTASnapshotDevice ::=
2020-11-17 08:01:25,670 [https-jsse-nio-8080-exec-2] DEBUG TsapiSession - {
2020-11-17 08:01:25,671 [https-jsse-nio-8080-exec-2] DEBUG TsapiSession - snapshotObject "2573"
2020-11-17 08:01:25,671 [https-jsse-nio-8080-exec-2] DEBUG TsapiSession - }
2020-11-17 08:01:25,761 [GetEventThread] INFO TsapiSession - Received invokeID 2901 for TSProvider[#1]@244f1051
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - CSTASnapshotDeviceConfEvent ::=
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - snapshotData
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - TsapiPrivate ::=
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - {
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - vendor "ECS"
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - data 2 0 48 0 30 0
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - tsType 123
2020-11-17 08:01:25,761 [GetEventThread] DEBUG TsapiSession - }
2020-11-17 08:01:25,761 [GetEventThread] INFO TsapiEventQueue - Putting event CSTAEvent[CSTASnapshotDeviceConfEvent]@38c61f06. EVENT Q SIZE = 5 MAX Q SIZE = 5 for TSProvider[#1]@244f1051
2020-11-17 08:01:34,218 [https-jsse-nio-8080-exec-1] ERROR TSDevice - no conf event
com.avaya.jtapi.tsapi.TsapiPlatformException: no conf event
at com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession.send(TsapiSession.java:572)
at com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession.send(TsapiSession.java:476)
at com.avaya.jtapi.tsapi.tsapiInterface.Tsapi.snapshotDevice(Tsapi.java:1505)
at com.avaya.jtapi.tsapi.impl.core.TSDevice.doCallSnapshot(TSDevice.java:2974)
at com.avaya.jtapi.tsapi.impl.core.TSDevice.updateObject(TSDevice.java:2574)
at com.avaya.jtapi.tsapi.impl.core.TSDevice.getTSTerminalConnections(TSDevice.java:384)
at com.avaya.jtapi.tsapi.impl.TsapiTerminal.getTerminalConnections(TsapiTerminal.java:153)
at com.interactcrm.telephony.session.core.impl.EASSession.login(EASSession.java:114)
at com.interactcrm.telephony.application.core.impl.ApplicationImpl.login(ApplicationImpl.java:132)
at com.interactcrm.telephony.connector.TelephonyConnector.login(TelephonyConnector.java:72)
at com.interactcrm.telephony.connector.TelephonyServer.login(TelephonyServer.java:140)
at com.interactcrm.mis.server.voiceserver.TelephonyCommunication.voiceLogin(TelephonyCommunication.java:287)
at com.interactcrm.mis.server.agent.Agent.voiceLogin(Agent.java:67)
at com.interactcrm.mis.server.agent.agentcontroller.impl.AgentController.voiceLogin(AgentController.java:148)
at com.interactcrm.mis.server.agent.agentcontroller.impl.AgentController.channelLogin(AgentController.java:100)
at com.interactcrm.mis.server.agent.agentcontroller.impl.AgentController.agentLogin(AgentController.java:378)
at com.interactcrm.mis.server.agent.agentcontroller.impl.AgentController.login(AgentController.java:348)
at com.interactcrm.mis.client.sdk.core.impl.ApplicationImpl.login(ApplicationImpl.java:242)
at com.interactcrm.mis.client.sdk.core.impl.ApplicationImpl.login(ApplicationImpl.java:174)
at com.interactcrm.sdk.LoginApp.doLogin(LoginApp.java:592)
at com.interactcrm.sdk.LoginApp.login2(LoginApp.java:709)
at com.interactcrm.absEvents.AbsLogin.doLogin(AbsLogin.java:168)
at com.interactcrm.absEvents.AbsLogin.login(AbsLogin.java:95)
at com.interactcrm.authentication.ProcessAuthentication.process(ProcessAuthentication.java:117)
at com.interactcrm.servlet.UserActions.processRequest(UserActions.java:93)
at com.interactcrm.servlet.UserActions.doPost(UserActions.java:136)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at com.interactcrm.sessionhandler.filter.SessionHandlerFilter.doFilter(SessionHandlerFilter.java:257)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
2020-11-17 08:01:34,218 [https-jsse-nio-8080-exec-1] TRACE LucentV5TerminalExImpl - <-- getTerminalConnections[]: com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@1a401fd4
2020-11-17 08:01:34,218 [https-jsse-nio-8080-exec-1] TRACE LucentV5TerminalExImpl - --> getAgents[]: com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@1a401fd4
2020-11-17 08:01:34,218 [https-jsse-nio-8080-exec-1] INFO TsapiSession - Sent InvokeID 2902 for TSProvider[#1]@244f1051
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