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Author Message
03/12/2020 14:04:32
Subject: unmuteVideo() not sending video to remote
#1
sneyder.yepes
Joined: Feb 19, 2019
Messages: 5
Offline
Greetings,

I'm using the client sdk to connect to avaya spaces and I'm using the methods mutheVideo and unmuteVideo to block local camera.

After calling the unmuteVideo method I can see the local stream in the local video element, but the video stream is not being sent to the meeting.

I would like to know if there is anything extra that I have to do.

Thanks
PM
03/12/2020 23:25:59
Subject: Re:unmuteVideo() not sending video to remote
#2
Pallavi_M
Joined: Dec 25, 2017
Messages: 105
Offline
Thanks for query.

Are you using JavaScript CSDK or native CSDK ?

Thanks,
Avaya DevConnect Team
PM
04/12/2020 06:00:37
Subject: Re:unmuteVideo() not sending video to remote
#3
sneyder.yepes
Joined: Feb 19, 2019
Messages: 5
Offline
I'm using the Javascript CSKD
PM
14/12/2020 10:45:09
Subject: Re:unmuteVideo() not sending video to remote
#4
Arturas012024
Joined: Dec 3, 2020
Messages: 1
Offline
Hello,

We need more information about exact scenario, can you please provide a logs?

Thank you,
Arturas Lapinskas
PM
14/12/2020 21:07:10
Subject: Solved:unmuteVideo() not sending video to remote
#5
sneyder.yepes
Joined: Feb 19, 2019
Messages: 5
Offline
It seems to be the way Avaya Spaces works. I solved the issue using the Spaces API to change the MPAAS end point stream state.

So its not enough to unmute the video back, you have to enable back video functionality for the MPAAS end point.

I have solved my issue so I marked the topic as solved
PM
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