MartinFlynn wrote:The Delivered (and possibly other) event contains a field called acdGroup in the private data. This should contain the Huntgroup number.
If you are using the .Net SDK, you can access this using DeliveredEventEventArgs.getAcdGroup. There should be an equivalent in the Java SDK.
Martin
The AcdGroup property is empty in this event and others.
<?xml version="1.0" encoding="UTF-8"?>
<DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<monitorCrossRefID>856</monitorCrossRefID>
<connection>
<callID>2442</callID>
<deviceID typeOfNumber="other" mediaClass="notKnown" bitRate="constant">3349:AESSERVER::0</deviceID>
</connection>
<alertingDevice>
<deviceIdentifier typeOfNumber="other" mediaClass="notKnown" bitRate="constant">3349:AESSERVER:10.2.2.2:0</deviceIdentifier>
</alertingDevice>
<callingDevice>
<deviceIdentifier typeOfNumber="implicitPublic" mediaClass="notKnown" bitRate="constant">1135268976:AESSERVER::0</deviceIdentifier>
</callingDevice>
<calledDevice>
<deviceIdentifier typeOfNumber="explicitPrivate:localNumber" mediaClass="notKnown" bitRate="constant">7998:AESSERVER::0</deviceIdentifier>
</calledDevice>
<lastRedirectionDevice>
<notKnown />
</lastRedirectionDevice>
<localConnectionInfo>alerting</localConnectionInfo>
<cause>newCall</cause>
<networkCallingDevice>
<notKnown />
</networkCallingDevice>
<networkCalledDevice>
<notKnown />
</networkCalledDevice>
<callCharacteristics />
<callLinkageData>
<globalCallData>
<globalCallLinkageID>
<globallyUniqueCallLinkageID>00001024421610716418</globallyUniqueCallLinkageID>
</globalCallLinkageID>
</globalCallData>
</callLinkageData>
<extensions>
<privateData>
<private>
<DeliveredEventPrivateData xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="DeliveredEventPrivateData" />
</private>
</privateData>
</extensions>
</DeliveredEvent>