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Author Message
18/01/2021 12:02:20
Subject: CTI Connector to Capture CallID
#1
chatte
Joined: Nov 14, 2017
Messages: 45
Offline
Hi,

We need to capture CallID of a call and insert to UUI SIP header, I see that CTI connector can capture this data. What type of license is needed for the CTI? is it TSAPI?
PM
19/01/2021 11:01:33
Subject: Re:CTI Connector to Capture CallID
#2
massimo__croci
Joined: Jan 31, 2020
Messages: 518
Offline
Hi. It is TSAPI license.

For additional info concerning license, take a look here:

https://www.devconnectprogram.com/forums/posts/list/18790.page
PM
19/01/2021 11:31:57
Subject: Re:CTI Connector to Capture CallID
#3
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Just the CTI Connector license for Orchestration Designer is needed.
PM
19/01/2021 13:55:52
Subject: Re:CTI Connector to Capture CallID
#4
chatte
Joined: Nov 14, 2017
Messages: 45
Offline
Thank you. For TSAPI license usage, would it be 1 license per call? the flow will include call transfer. And for the CTI Connector license is this for Simulating call in OD? Also, can CTI be used if connection is SIP?
PM
20/01/2021 22:43:16
Subject: Re:CTI Connector to Capture CallID
#5
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
There is no restriction on the OD side once you have the CTI Connector license. The simulation in the OD environment does not test with real calls with AES.
PM
08/02/2021 09:39:57
Subject: Re:CTI Connector to Capture CallID
#6
chatte
Joined: Nov 14, 2017
Messages: 45
Offline
is this the CTI connector license? Saw this installed in our AAEP WebLM.

VALUE_DD_CTI_LIBRARY
VALUE_DD_IC_LIBRARY
PM
08/02/2021 13:32:12
Subject: Re:CTI Connector to Capture CallID
#7
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Yes
PM
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