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Author Message
23/02/2021 08:56:36
Subject: OD
#1
MatthewKopcienski
Joined: Nov 14, 2013
Messages: 95
Offline
How can I trace the Alarm Offset not working with OD 07.22.10.04?

In my trace I only see it being set for one call
22/02/2021 11:49:38:180 DEBUG - FCDB8052F34B673CE179A8C2B40FD394:/payment_ivr : VPClientProxy get parameter|value|type - avayaAlarmOffset|2|Integer


When an alarm occurs in another call I do not see anything about the offset.
23/02/2021 08:28:04:895 INFO - E985541F8B37629435208FB21A85A9E1:/payment_ivr : ReportAlarm: |Level:Fatal |Reason:Read CS failed Enclave UCID 00003052131614090484 enc03c errId ytxcoxzeznfgnwkw org.springframework.web.client.HttpClientErrorException: 404 Not Found |VariableName:null |VariableValue:null |LogAlarm:true


And the alarm was the default PAPP_00003
Event Message: PAPP_00003: Application 0:PaymentIVR_DEV reported an error from enc03c.unix.com, Session ID: epp01a-2021054142804-22 at Feb 23, 2021 8:28:04 AM CST with message: Read CS failed Enclave UCID 00003052131614090484 enc03c errId ytxcoxzeznfgnwkw org.sprin...
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23/02/2021 12:08:31
Subject: Re:OD
#2
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
I don't recognize the errors and don't know where they come from. That maybe the cause of the problem. Can I see the more log in the app's trace.log?
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