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Forum Index » Avaya Orchestration Designer » OD - DTMF issues   XML
Author Message

Joined: 06/04/2017 10:03:12
Messages: 35

Hi I recently installed OD
I imported a few of my 7.2.2 apps and noticed none of the prompt and collect steps work.

So I decided to create a new 8.x app, very basic.

One Static Grammar for DTMF 1 or 2,
One Prompt TTS that says No Input
One Prompt TTS that says No Match

One prompt and collect step, prompting to press 1 or 2 and I've added my 2 prompts and grammar to that step.

Simple flow

Prompts me for 1 english, 2 french.
Press 1.....No Match
Press 2.....No Match

What am I missing here?
Screenshots attached of flow and grammar

[Thumb - PromptAndCollect.JPG]
 Filename PromptAndCollect.JPG [Disk] Download
 Description Prompt and Collect
 Filesize 35 Kbytes
 Downloaded:  30 time(s)

[Thumb - Call Flow.JPG]
 Filename Call Flow.JPG [Disk] Download
 Description Call Flow
 Filesize 16 Kbytes
 Downloaded:  30 time(s)

[Thumb - OneOrTwo-Grammar.JPG]
 Filename OneOrTwo-Grammar.JPG [Disk] Download
 Description Grammar
 Filesize 20 Kbytes
 Downloaded:  30 time(s)


Joined: 06/04/2017 10:03:12
Messages: 35

This can be deleted. I reinstalled 8.x and now it works.
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