Author Message
travisdorr
Joined: Jan 7, 2021
Messages: 1
Offline
Can you tell me if this is even possible?

Our screen pop is set to use notepad when the call rings.

The trigger is this: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Avaya\Avaya one-X Agent\Demo_Pop.bat

Demo_Pop.bat looks like this:
echo off
@echo UUI: %1 > "%APPDATA%\Avaya\one-X Agent\2.5\Log Files\screenpop.txt"
@echo VDN Number: %2 >> "%APPDATA%\Avaya\one-X Agent\2.5\Log Files\screenpop.txt"
@echo VDN Name: %4 >> "%APPDATA%\Avaya\one-X Agent\2.5\Log Files\screenpop.txt"
@echo Caller ID: %3 >> "%APPDATA%\Avaya\one-X Agent\2.5\Log Files\screenpop.txt"
start notepad "%APPDATA%\Avaya\one-X Agent\2.5\Log Files\screenpop.txt"

Go to:   
Mobile view