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Forum Index » IP Office Contact Center Web Services Collection (WSC) (Read-Only Archive June 2021) » IP Office Server Edition WebRTC webclient for remote workers   XML
 
Author Message
DebendraModi



Joined: 15/09/2009 07:54:37
Messages: 12
Offline

I have a general question on the product - IP Office server edition and the webrtc webclient.
Is this supposed to be an on-premise product or can it be used over the internet on the cloud ?

We are trying to use the webclient over the internet but are unable to get media on any call.

FYI, the One-X workplace desktop client works over the internet and we are able to get audio on the call.

The WebRTC WebClient does not.

Is the WebRTC webclient for the IP Office Server Edition inherently not supposed to be used over the internet without VPN ?
Or is it just configuration to enable this ?

Thanks
 
 
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