Is there any JTAPI API available to get state of Terminal or Address to check if Terminal or Address in service or not?
When we kill "Avaya One-X Agent" from task manager, application doesn't receive any event event though we have added TerminalListener and AddressListerner.
Application receives event after 5 mins.
In standard JTAPI, provider observer has feature like AddressInService & AddressOutOfService , TerminalInservice & TerminalOutOfService.
I checked using JTAPI Exerciser also and result is same.
Event though addAgent method get success if phone is down.
Thanks & Regards,
This message was edited 1 time. Last update was at 26/05/2021 04:10:26