Author Message
Agustin
Joined: Mar 21, 2014
Messages: 3
Offline
Hi DevConnect !


I have an app with a Link item in the AppRoot node. The idea is to transfer the call if user press the asterisk at any point in the call flow. It works quite well except when I'm already in a Prompt&Collect with another dtmf grammar that can match the key (for example a built-in number that recognize * as decimal point). In that case, the grammar within the P&C takes precedence over the Link grammar so the transfer is not triggered.

Is there any way to invert that priority so Link grammar takes precedence over everything else ?


regards !
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
No, the priority is the node level.
massimo__croci
Joined: Jan 31, 2020
Messages: 518
Offline
Hi Agustin, take a look at this doc:

https://www.devconnectprogram.com/fileMedia/download/160975b7-1642-4a32-88c9-50cc25708b60

"Event handlers and scope" from page 314
Agustin
Joined: Mar 21, 2014
Messages: 3
Offline
I'll take a look to that doc.

Thank you very much for the answers !
Go to:   
Mobile view