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Author Message
23/08/2021 05:52:41
Subject: session:ani V/S Originating #(From Experiance Portal Log Report)
#1
MohitAvaya
Joined: May 18, 2017
Messages: 27
Offline
Hello,

I am investigating on the session:ani(from OD application) vs Originating #(From Experience Portal Log Report).

Is the session:ani only appeared in the Originating # column of the Contact Detail Report of the Experience Portal.

can please confirm this?

Thanks
PM
23/08/2021 11:48:29
Subject: Re:session:ani V/S Originating #(From Experiance Portal Log Report)
#2
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
I am not sure I understand the question or the reason behind it. It shows up in the contact detail report but reports like this can be customized. The fact is this is a data point coming from the EP database. It gets sent to OD which is why you see it in OD session variable.
PM
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