Hello,

We are using an AES connection for POM to request Agent skills via Sistem Management Service.
Please, do you know if that AES needs to be dedicated for this ( not be shared against other applications )?
Is there any recommandation for this?

It can be shared but I think it just depends on your overall solution design. Like with most Avaya components, let's say the application you have sharing the AES with POM needs to be upgraded, and that causes the AES to be upgraded, and therefor forces POM to be upgraded. If you had a dedicated AES for POM to use, then other activities you do in your environment may allow you to keep POM running at current levels with it's own AES supporting it.
I hope this helps.

Thank you!