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Forum Index » Avaya Orchestration Designer » Grammar values not populating   XML
 
Author Message
Nesbit421



Joined: 24/02/2020 16:21:31
Messages: 48
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My properties for grammars are:

Grammar Compatibility: Nuance 10.0
Grammar Caching: None
DTMF Compatibility: local SRGS - Literals

The only value that comes back is the value for 'Utterance'. See attached.

Any idea why that is?
[Thumb - grammarError.jpg]
 Filename grammarError.jpg [Disk] Download
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WilsonYu



Joined: 06/11/2013 14:29:24
Messages: 3858
Offline

You would need to take a look on the EP side as these values are sent from there. I would look for any recognition error on the voice browser on EP.
Nesbit421



Joined: 24/02/2020 16:21:31
Messages: 48
Offline

Can you tell me where in EP those values are sent?
Nesbit421



Joined: 24/02/2020 16:21:31
Messages: 48
Offline

For clarification...those values populate for EXTERNAL or DYNAMIC grammars...but not my local grammars.
WilsonYu



Joined: 06/11/2013 14:29:24
Messages: 3858
Offline

Have you tried to compare the formats of the grammars? I was suggesting looking at the sessionslot*.log under mpp voice browser. It might give some clue what is going on with the grammar.
 
 
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