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Forum Index » Workspaces Widget Development » Roadmap / Feature requests   XML
 
Author Message
SimonBrown



Joined: 21/02/2014 10:44:41
Messages: 52
Offline

As per Subject

Is there a roadmap for Workspaces for future releases?

Is there a feature request mechanism to influence features based on real customer feedback (us)?

i.e. Event to fire prior to interaction ending event which allows developers to affect Chat/Email interaction for example?
Mentioned in other topic query but above example would allow me to append Chat or Email conversation with a Dynamic Survey link which would be transparent to the agent.

Unless otherwise stated.
EP 7.2.0.0.1117
Dev:
JVM: 1.8.0_171
OD 7.2.1.0502
tomcat-8.5.23
 
 
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