Please login or register to access secure site features.

Note: By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms.

Sign in using DevConnect ID

Forgot password?

Trouble logging in?

Submit a ticket for Registration Support.

I have an SSO ID

?
sign in

Don't have a DevConnect or SSO ID ?

Create a DevConnect account or join the program.

register now
^
Forum Index » Avaya Orchestration Designer » TSAPI INFO messages in catalina.log   XML
 
Author Message
kovati



Joined: 09/05/2016 12:55:56
Messages: 3
Offline

Hi All!

Do you have any idea why the aesconnector pushing TSAPI INFO messages to tomcat catalina.log file and filling up my log partition quickly?
I see messages like these:

"2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- DONE handling CSTA_CONNECTION_CLEARED for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession- Received monitorCrossRefID 33 for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue- Putting event CSTAEvent[CSTADeliveredEvent]@33aae6d4. EVENT Q SIZE = 1 MAX Q SIZE = 7 for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue- Getting event CSTAEvent[CSTADeliveredEvent]@33aae6d4 for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- CSTA Unsolicited Event: CSTAEvent[CSTADeliveredEvent]@33aae6d4
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- Free memory: 342170888
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- Total memory: 578813952
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- Handling CSTA_DELIVERED for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession- Sent InvokeID 11282 for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- DONE handling CSTA_DELIVERED for TSProvider[#2]@5872721f
2021-09-16 11:16:57,220 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession- Received monitorCrossRefID 33 for TSProvider[#1]@7f81bcbf
2021-09-16 11:16:57,221 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue- Putting event CSTAEvent[CSTADeliveredEvent]@612b8a. EVENT Q SIZE = 1 MAX Q SIZE = 16 for TSProvider[#1]@7f81bcbf"

So now error messages, only INFO.

The debugLevel=0 in tsapi pro file and the traceverbosity value is also 0 in ddconfig and no trace/report files are generating under aesconnector/data/log.

Can I disable it somehow?

Thanks in advance!

WilsonYu



Joined: 06/11/2013 14:29:24
Messages: 3860
Offline

The logs should go in a separate log file called tsapi_trace.txt. I have never had reporting that logs appear in the system console. I am not sure. The jtapi component functions separately from the OD core. There is separate forum on devconnect where you can get advice on this component.

tsapi.pro has the log file specified:

altTraceFile=tsapi_trace.txt

This message was edited 1 time. Last update was at 16/09/2021 11:53:41

kovati



Joined: 09/05/2016 12:55:56
Messages: 3
Offline

Thank you Wilson!

I'd like to completely disable the aesconnector/TSAPI logging to avoid lack of disk space, so I switched off in tsapi.pro file and in DD config but the aesconnector is still pushing these messages into catalina.log.

Let me jump to JTAPI forum with this question.
Thanks again!
 
 
Go to: