Hi All!

I hope now I'm in the right forum with my question.

Do you have any idea why the aesconnector pushing TSAPI INFO messages to tomcat catalina.log file and filling up my log partition quickly?
I see messages like these:

"2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- DONE handling CSTA_CONNECTION_CLEARED for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession- Received monitorCrossRefID 33 for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue- Putting event CSTAEvent[CSTADeliveredEvent]@33aae6d4. EVENT Q SIZE = 1 MAX Q SIZE = 7 for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue- Getting event CSTAEvent[CSTADeliveredEvent]@33aae6d4 for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- CSTA Unsolicited Event: CSTAEvent[CSTADeliveredEvent]@33aae6d4
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- Free memory: 342170888
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- Total memory: 578813952
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- Handling CSTA_DELIVERED for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession- Sent InvokeID 11282 for TSProvider[#2]@5872721f
2021-09-16 11:16:57,207 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler- DONE handling CSTA_DELIVERED for TSProvider[#2]@5872721f
2021-09-16 11:16:57,220 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession- Received monitorCrossRefID 33 for TSProvider[#1]@7f81bcbf
2021-09-16 11:16:57,221 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue- Putting event CSTAEvent[CSTADeliveredEvent]@612b8a. EVENT Q SIZE = 1 MAX Q SIZE = 16 for TSProvider[#1]@7f81bcbf"

So now error messages, only INFO.

The debugLevel=0 in tsapi pro file and the traceverbosity value is also 0 in ddconfig and no trace/report files are generating under aesconnector/data/log.

I'd like to completely disable the aesconnector/TSAPI logging to avoid lack of disk space, so I switched off in tsapi.pro file and in DD config but the aesconnector is still pushing these messages into catalina.log.

Can I disable it somehow?

Thanks in advance!

I think a log4j.properties file will override the logging settings in TSAPI.PRO.

If you add the following to your log4j properties file, it should stop JTAPI traces:

log4j.logger.com.avaya.jtapi=error

Martin

hi.
I have the same problem. adding this log4j.logger.com.avaya.jtapi=error did not stop the log..

Hi.

For JTAPI and TSAPI, feel free to try this specific Devconnect forum

https://www.devconnectprogram.com/forums/forums/show/10.page

First search for your issue, if nothing useful you can open a new thread.