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17/09/2021 10:12:50

MikeGraden
Joined: May 16, 2017
Messages: 3
Offline

We recently upgraded to AEP 8.0 and POM 4. We're attempting to use the POM rest service to dynamically insert contacts. When we attempt to use the service we are getting the following:

<body>
<h1>HTTP Status 401 - Unauthorized</h1>
<hr class="line" />
<p><b>Type</b>Status Report</p>
>p<b>Description</b> The request has not been applied because it lacks valid authentication credentials for the target resource.</p>
<hr class="line" />
<h3>Apaache Tomcat/8.5.69</h3>
</body>

We are using a local user account setup on AEP with rights to all roles. We previously used SOAP for this in POM 3.1.X. That has been removed from POM 4. Any suggestions would be greatly appreciated.

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17/09/2021 10:29:12

Subject: Re:POM 4 Rest Services Error

MikeMalcorINI

Joined: Jan 14, 2015
Messages: 72
Offline

I'd verify that the username and password are correct (I think AEP8 requires some different password requirements so that may have changed).
I use Postman and have SSL certificate verification set to OFF, otherwise you'll want to exchange certs.
Here is some info from the POM Developers Guide

POM V4 Versioning and Supported Settings:
1. METHOD TYPE : GET/POST
2. Standard URL: Must be “https” nd use version v4 for 4.0.1 release https://<EP_Server_IP>/VP_POM_Service/v4/<resource-names>;
3. AUTHORIZATION:
Type: Basic Auth
Username: admin or org users (EP user having role to access the resource and specific operation)
Password: xxxxxx
4. HEADER:
Content-Type: application/json
X -Requested-With: RESTWeb (or rest)

Profile

17/09/2021 12:43:37

Subject: Re:POM 4 Rest Services Error

MikeGraden
Joined: May 16, 2017
Messages: 3
Offline

Thanks for the information, we created a new user, now it is returning a 403 error when we try to pull the contact lists back using https://<EP Server IP>/VP_POM_Service/v4/contactlists with our server IP.

Profile

20/09/2021 08:37:48

Subject: Re:POM 4 Rest Services Error

MikeGraden
Joined: May 16, 2017
Messages: 3
Offline

We were able to resolve this, it was an issue with the header in the server X -Requested-With: RESTWeb (or rest). Thanks for the help.

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