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Forum Index » Avaya Orchestration Designer » License Url is invalid, or server is not up, or license version is too low   XML
 
Author Message
MatthewKopcienski



Joined: 14/11/2013 09:08:55
Messages: 74
Offline

AEP 8.0.0.0.1455 with onboard WebLM V7.1
scertcommon-08.00.22.01.jar

I've tried to import the AEP's WebLM cert and setting the license server to https://165.115.125.226:8443/WebLM/LicenseServer but it comes back with


License Url is invalid, or server is not up, or license version is too low.

<Name>Dialog_Designer</Name>
<DisplayName>Application Design Environment</DisplayName>
<Version>8</Version>
</Product>
<Feature type="counted">
<Name>VALUE_DD_CTI_LIBRARY</Name>
<DisplayName>CTI Library enablement</DisplayName>
<Value>1</Value>
</Feature>
<Feature type="counted">
<Name>VALUE_DD_IC_LIBRARY</Name>
<DisplayName>IC Library Enablement</DisplayName>
<Value>1</Value>


When I take the license server out from runtime it still says the license is bad.

2/09/2021 11:47:48:521 [com.avaya.runtimecommon.platforms.vp.tracking.TraceWriter.writeln] DEBUG - BCB604C9209A9C16CAB6C98C7DD4C2C9:/CNRail_Driver : License: Use the license server url in VPMS instead - https://165.115.125.226:8443/WebLM/LicenseServer
22/09/2021 11:47:48:521 [com.avaya.runtimecommon.platforms.vp.tracking.TraceWriter.writeln] DEBUG - BCB604C9209A9C16CAB6C98C7DD4C2C9:/CNRail_Driver : Using license server - https://165.115.125.226:8443/WebLM/LicenseServer
22/09/2021 11:47:48:521 [com.avaya.runtimecommon.platforms.vp.tracking.TraceWriter.writeln]  INFO - BCB604C9209A9C16CAB6C98C7DD4C2C9:/CNRail_Driver : Using license check timeout :0
22/09/2021 11:47:48:693 [com.avaya.runtimecommon.platforms.vp.tracking.TraceWriter.writeln]  INFO - BCB604C9209A9C16CAB6C98C7DD4C2C9:/CNRail_Driver : Runtime :false
22/09/2021 11:47:48:693 [com.avaya.runtimecommon.platforms.vp.tracking.TraceWriter.writeln]  INFO - BCB604C9209A9C16CAB6C98C7DD4C2C9:/CNRail_Driver : IC :false
22/09/2021 11:47:48:693 [com.avaya.runtimecommon.platforms.vp.tracking.TraceWriter.writeln]  INFO - BCB604C9209A9C16CAB6C98C7DD4C2C9:/CNRail_Driver : CTI :false
22/09/2021 11:47:48:693 [com.avaya.runtimecommon.platforms.vp.tracking.TraceWriter.writeln] DEBUG - BCB604C9209A9C16CAB6C98C7DD4C2C9:/CNRail_Driver : Remaining grace period 1828366755
22/09/2021 11:47:48:693 [com.avaya.runtimecommon.platforms.vp.tracking.TraceWriter.writeln] DEBUG - BCB604C9209A9C16CAB6C98C7DD4C2C9:/CNRail_Driver : License is bad, allowing grace period


I've also tried copying the trusted_weblm_certs.jks and trustedcert.properties into webapps\WebLM\admin because I read that elsewhere but that doesn't work.
WilsonYu



Joined: 06/11/2013 14:29:24
Messages: 3878
Offline

OD 8.0 requires license version 8.0. Do you have this version of the license on WebLM?
MatthewKopcienski



Joined: 14/11/2013 09:08:55
Messages: 74
Offline

Yes

<DisplayName>Application Design Environment</DisplayName>
03 <Version>8</Version>
WilsonYu



Joined: 06/11/2013 14:29:24
Messages: 3878
Offline

Check out this link too.

https://www.devconnectprogram.com/forums/posts/list/24659.page#p163181
MatthewKopcienski



Joined: 14/11/2013 09:08:55
Messages: 74
Offline

I cannot use a system variable as I have multiple TOMCAT instances on this box that hold OD apps.
I created D:\SVRApps\apache-tomcat-9.0.44-HTTPS\bin\setenv.bat with
CATALINA_HOME=D:\SVRApps\apache-tomcat-9.0.44-HTTPS\

I've also placed trustedcert.propeties in D:\SVRApps\apache-tomcat-9.0.44-HTTPS\webapps\WebLM\admin but I still get
java.io.FileNotFoundException: trustedcert.properties (The system cannot find the file specified)

This message was edited 1 time. Last update was at 22/09/2021 22:31:12

MatthewKopcienski



Joined: 14/11/2013 09:08:55
Messages: 74
Offline

Also, why is this not a defect? Either against the runtime or documentation?
The only mention of CATALINA_HOME in the OD Dev guide is
The keystore file is saved in the default directory with all other configuration files,
$CATALINA_HOME/lib for Tomcat. The Keystore file field is automatically updated
with the keystore file name.
MatthewKopcienski



Joined: 14/11/2013 09:08:55
Messages: 74
Offline

Thanks to Sanjay, the answer has nothing to do with CATALINA_HOME or trustedcerts.properties.

I change the license URL from port 8443 to 8080 and the license came up which is strange because the WebLM is on 8443 and the AEP successfully points to it on 8443.
KrishnanShankar



Joined: 16/02/2017 08:19:00
Messages: 5
Offline

catalina.out shows directory [ …/apache-tomcat-9.0.<version>/webapps/WebLM/admin] or sometimes see [ …/apache-tomcat-9.0.<version>/webapps/WebLM/ has finished in [506] ms

create those missing directory and then copy the trustedcert.properties and trusted_cert_weblm.jks from /home/admin/apache-tomcat-9.0.<version>/lib directory into WebLM or WebLM/

Restarting tomcat worked, but this method would require an update every time we update tomcat.

I am trying to raise awareness to the WebLM dev team, will post here if i get any update

This message was edited 1 time. Last update was at 05/10/2021 13:31:20

 
 
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