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Forum Index » Avaya Client SDK - General » USER_TEMPORARILY_UNAVAILABLE android reference client error   XML
 
Author Message
Lait107



Joined: 18/05/2021 03:56:11
Messages: 4
Offline

Hi!
We use Avaya internal enviroment backend service, when i call them from Android OceanaReferenceClient i catch error USER_TEMPORARILY_UNAVAILABLE, but from Web application the conversation goes on without error's.

Please could tell me what could be the reason for error on Android reference client ?
aKhalimov



Joined: 01/10/2021 02:55:18
Messages: 9
Offline

Hi, Lait107,

Thank you for your question,
The reason of this error is that the called party has no device registered on his/her behalf, making call setup not possible at this point in time.
If you will need help, let us know.

Best regards,
Albert,
Avaya DevConnect support team.
Lait107



Joined: 18/05/2021 03:56:11
Messages: 4
Offline

Thanks for your answer.

Do you mean that we do not have the correct settings in the server program or we do not have enough equipment?

This message was edited 3 times. Last update was at 04/10/2021 03:24:46

aKhalimov



Joined: 01/10/2021 02:55:18
Messages: 9
Offline

Lait107,

Could you, please, send logs and traces from server?

Thank you in advance!

Best regards,
Albert,
Avaya DevConnect support team.
 
 
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