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Author Message
05/10/2021 03:36:22
Subject: DMCC MR Recording method to record IX Workplace extensions
#1
KarthiDevaraj
Joined: Apr 11, 2014
Messages: 12
Location: Singapore
Offline
Hi Team

We are planning to use DMCC MR method for recording the IX Workplace softphone used by the agents. I was told, we will face issues with MR method and need to plan for SO method.

Please confirm

Thanks
Karthi Devaraj
PM
05/10/2021 06:15:17
Subject: Re:DMCC MR Recording method to record IX Workplace extensions
#2
JohnBiggs
Joined: Jun 20, 2005
Messages: 1135
Location: Rural, Virginia
Offline
With that level of detail associated with the 'you will face problems' statement, I really can not comment intelligently. We are unaware of any problems with multiple registrations and IX Workplace.

Are you using
  • SIP or H.323

  • multiple simultaneous SIP registrations

  • dual (H.323 and SIP) registrations


    • or some other extenuating circumstances?
    PM
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