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Forum Index » DMCC APIs » DMCC MR Recording method to record IX Workplace extensions   XML
 
Author Message
KarthiDevaraj



Joined: 11/04/2014 02:43:41
Messages: 12
Location: Singapore
Offline

Hi Team

We are planning to use DMCC MR method for recording the IX Workplace softphone used by the agents. I was told, we will face issues with MR method and need to plan for SO method.

Please confirm

Thanks
Karthi Devaraj
JohnBiggs



Joined: 20/06/2005 14:06:52
Messages: 883
Location: Thornton, CO
Offline

With that level of detail associated with the 'you will face problems' statement, I really can not comment intelligently. We are unaware of any problems with multiple registrations and IX Workplace.

Are you using
  • SIP or H.323

  • multiple simultaneous SIP registrations

  • dual (H.323 and SIP) registrations


  • or some other extenuating circumstances?

    This message was edited 1 time. Last update was at 05/10/2021 06:16:03

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