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We are planning to use DMCC MR method for recording the IX Workplace softphone used by the agents. I was told, we will face issues with MR method and need to plan for SO method.
With that level of detail associated with the 'you will face problems' statement, I really can not comment intelligently. We are unaware of any problems with multiple registrations and IX Workplace.
Are you using
or some other extenuating circumstances?