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ahmedshakour
Joined: Dec 1, 2016
Messages: 10
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Hi team,

is there any way to Open External URL like (google.com, kooora.com, ext... ) on customer Mobile device

BR
ahmed
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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Don't know what that means in terms of IVR applications.
ahmedshakour
Joined: Dec 1, 2016
Messages: 10
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I mean speach application Or WEB Application
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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I meant I don't know what you mean by external link
ahmedshakour
Joined: Dec 1, 2016
Messages: 10
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Open Any link Like

https://www.devconnectprogram.com/forums/
https://marketplace.visualstudio.com/

Some think Like Above ...
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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You mean for the Web application you can show a link? You can add a link the the Prompt editor using the HTML element and code the <a> tag.
ahmedshakour
Joined: Dec 1, 2016
Messages: 10
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bro ,
can we discuss about this issue on WhatsApp +964771609136

thanks
ahmedshakour
Joined: Dec 1, 2016
Messages: 10
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dear Team,

I need to develop small application to open Url link in Mobile client when call IVR as below

for google press 1 [when press 1 IVR open Google link "https://www.google.com/"]

for avaya press 2 [when press 2 IVR open avaya link "https://www.avaya.com/en/"]


how can do above scenario ...


thanks to note im try web application but I cannot change lunch url....

thanks


WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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Are you thinking out using the voice ivr app to control the web browser instantly? We can't do that.
ahmedshakour
Joined: Dec 1, 2016
Messages: 10
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thanks WilsonYu,
but I don't need to control web browser just open link on it and leave customer to interact with web browse separately …
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
The way it works with OD is you could have a Speech app which offers a menu which gives you some options. When you select a option, the Speech app can send a sms with the http link to the caller instantly. The caller then tap on the link to open the web browser.
ahmedshakour
Joined: Dec 1, 2016
Messages: 10
Offline
thanks WilsonYu,
this Scenario already applied ... i need handle by IVR application ^_^
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