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bruno.schmed.tn-ict.com

Joined: May 30, 2018
Messages: 4
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Hi

We have an issue with the client SDK. If an agent tarnsfers a call with a blind transfer and the 3rd party is not answering the call, the agent can not answer the call when it comes back to him over CTI. We tested this with Avaya Workplace 3.11 and it is not working. We also tested it wiht Avaya Workpalce 3.22. With this version it works. Can you confirm, that shis bug sit fixed wiht the SDK 4.15? If yes kan you tell me with which release of the SDK it was fixed? We hav not found any remark on the release notes.

Thank you and regards
Bruno Schmed
lapatil.avaya.com

Joined: Sep 25, 2019
Messages: 3
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Hi Bruno Schmed,

Thank you for reaching to DevConnect Support.

The ClientSDK new release is expected to be available end of November 2021.
Suggesting to adopt the new release like 3.22.

Thanks & Regards,
DevConnect Support Team
BrunoSchmed

Joined: Nov 21, 2016
Messages: 6
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Hi

This is not answering my question.

an you confirm, that shis bug sit fixed wiht the SDK 4.15? Please

Thank you
Regards
AndreyPetrov

Joined: Mar 24, 2021
Messages: 13
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Hi, could you please clarify which SDK are you using, is it JavaScript SDK or something else?
BrunoSchmed

Joined: Nov 21, 2016
Messages: 6
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Hi we use the
Avaya Client SDK (formerly Breeze Client SDK) and it is running on Windows.

Regards
Bruno
AndreyPetrov

Joined: Mar 24, 2021
Messages: 13
Offline
Thanks, I'll see to redirect you question to the right team.
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