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DanielStingl
Joined: Nov 20, 2013
Messages: 38
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Hi,

we are using the JavaScript IX Client SDK 4.15.0.0.0.
If our application receives an incoming call, no ringtone will be played. The setting startRingingOnIncomingCall (CallUserConfiguration) says
A boolean value indicating whether application should automatically send a ringing request upon
receiving an incoming call. Default to true.

https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/javascript/communication/api_refs/AvayaClientServices/AvayaClientServices.Config.CallUserConfiguration.html#toc9

So, is the meaning of this setting that the SDK should automatically play a ringtone on incoming calls? Or is the application responsible to play the ringtone?

If the second, what does is the startRingingOnIncomingCall setting handle?

Thanks
Daniel
JMiddleton
Joined: Apr 1, 2019
Messages: 12
Offline
Hi, the application is responsible for playing local ringtone. The API that you've referenced is for Oceana third party call control scenarios only in which it is necessary to send a notification that the client is ringing.
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