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marc-halbruegge

Joined: Sep 24, 2019
Messages: 5
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Hi!

We are using the named pipe API to query the current state of Avaya Workplace (version 3.19.0.72.19)

Finding the right pipe and connecting to it seems to work smoothly, but while the agent is doing calls, we are not receiving the corresponding "vnd.avaya.clientresources.Call.v1.1" objects as response to our "vnd.avaya.clientresources.call.GetCallsRequest.v1.1" requests sent over the pipe.

In most (i.e., 9 of 10) cases, we just get a plain "vnd.avaya.clientresources.call.GetCallsResponse.v1.1" without calls inside (despite the agent being in a call).

Any ideas how to proceed?

Thanks in advance,
Marc
AndreyPetrov

Joined: Mar 24, 2021
Messages: 13
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Hi Marc!

Could you please provide which client/SDK are we talking about?
marc-halbruegge

Joined: Sep 24, 2019
Messages: 5
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Hi Andrey,

talking about the CSDK for Windows 4.4.0.0, internal version is 316.0.20
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