Hi. On Avaya Experience Portal (AEP), you can pass User-to-User Interface (UUI) information in SIP headers to an application (CCXML/VXML) if it uses a SIP connection.
There are two main options
- Service Provider: AEP passes the UUI along as a single block to the application without interpreting data. So, in this case, the
application needs to handle the data on its own;
- Shared UUI: AEP parses the UUI into an array of IDs and their corresponding values. It then passes
the application both the fully encoded data and the parsed array with only the values still encoded. in This case, the data must
conform to the Avaya UUI specifications.
For details (incuding the Avaya UUI specs, how to retriere data, save values and some examples), take a look here:
https://documentation.avaya.com/bundle/AvayaAuraExperiencePortallibrary_r722/page/SIPUUISupport_1.html
https://documentation.avaya.com/bundle/AvayaAuraExperiencePortallibrary_r722/page/SIPUCIDSupport.html
https://documentation.avaya.com/bundle/AvayaAuraExperiencePortallibrary_r722/page/SIPUUISupportAppParms.html
Note: On AEP, "AAI" is the same of "UUI".
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