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Author Message
25/11/2021 02:14:42
Subject: Realtime Forward of Customer Stream - DMCC API in AURA R8.1.3
#1
SABIN
Joined: Dec 23, 2018
Messages: 3
Offline
Hi,

We have an existing recorder (ACR 15.2) currently running connected to Aura 8.1.3 to record Avaya Agents / Phones (Remote Workers / Hardphones).

Is there a possibility to forward customer stream using DMCC Multi-registration and by using DMCC API to a 3rd party Application without affecting the existing recorders operations?

Have any done such solutions?
Regards, Sabin 00971509905861
PM
25/11/2021 08:29:05
Subject: Re:Realtime Forward of Customer Stream - DMCC API in AURA R8.1.3
#2
JohnBiggs
Joined: Jun 20, 2005
Messages: 1136
Location: Rural, Virginia
Online
duplicate thread: see
https://www.devconnectprogram.com/forums/posts/list/25319.page#p164540
for the response.
PM
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